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Business Continuity Management

  • 40 Minutes
  • For all staff
  • jurisdiction Global

Some disruptions are unavoidable. Being unprepared for them is not. Our Business Continuity Management Training explains how to identify and analyse risks, develop effective continuity plans and prepare for disaster recovery. 
 
Equip employees with the knowledge to respond confidently under pressure, minimise disruption and help protect essential business activities. This in-depth compliance course supports a more resilient organisation, helping teams turn continuity plans into practical action.
objectives

What you’ll learn in
this course

  • Appreciate the objectives of a business continuity plan
  • Recognise how risks are identified and analysed
  • Know what to include in a risk register
  • Identify the key elements of both a disaster recovery plan and a succession plan
  • Appreciate the importance of effective communication and good PR when dealing with incidents and crises

Hear from our customers

I cannot overstate how happy with are with Skillcast. They are prompt, attentive, patient and always so good humoured. The teams work seamlessly, and there is always someone to cover in the absence of a team member. I am always impressed and very happy to work with the team.

Feefo Customer Rating  ★★★★★ 4.9/5

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Your questions, answered

Risk Management

How does conduct risk differ from compliance risk?

Conduct risk focuses on behaviour and outcomes, how actions affect customers and markets -  while compliance risk relates to failing to meet legal or regulatory requirements. Conduct risk is broader and more subjective, often tied to culture and ethics.

Who is responsible for managing conduct risk within a firm?

While senior leadership sets the tone, managing conduct risk is a shared responsibility across all levels, from front-line staff to compliance teams. Everyone plays a role in identifying and mitigating risky behaviour.

Can conduct risk exist in non-financial sectors?

Yes. Although the FCA regulates financial services, conduct risk principles apply across industries. Any business that interacts with customers or influences markets can face conduct-related challenges.

How can technology help reduce conduct risk?

Tools like automated monitoring systems, AI-driven analytics, and e-learning platforms can help detect risky patterns, reinforce ethical behaviour, and ensure consistent training across teams.

How often should proliferation financing risk assessments be updated?

Best practice suggests reviewing risk assessments annually or whenever there are significant changes in business operations, customer profiles, or geopolitical developments.

Why is risk scoring important for my business?

Identifying potential risks around your business is not enough. Tracking how your company manages them helps you implement policies to prevent them. The best way to get started is with a risk scoring matrix.

What is a risk scoring matrix?

A risk scoring matrix helps identify the level of risk for specific activities, such as personal data. By measuring the likelihood of something happening against how serious the consequences would be, it helps you see which areas to focus on. And what policies or procedures to put in place.