Business Continuity Management Course

Despite the best risk management efforts, some events will be beyond your control and your Company needs to plan for them accordingly. This course introduces your employees to business continuity management.

They will learn how to ensure operational resilience in challenging situations and the key preparations needed to restore 'Business as Usual (BAU)' as soon as possible after risk events materialise.

About this Course

Available as part of our Risk Management Library.

Learning objectives

This course will prepare your employees to:

Appreciate the objectives of a business continuity plan
Recognise how risks are identified and analysed
Know what to include in a risk register
Identify the key elements of both a disaster recovery plan and a succession plan
Appreciate the importance of effective communication and good PR when dealing with incidents and crises

Latest course updates

Course redesigned with a more modern feel
Text & image updates throughout the course
3 recent news stories to illustrate key business continuity issues
New content covering the UK’s framework for emergency planning and response

Course Contents

Welcome

- Learning objectives
- How to complete this course

Introduction to business continuity management

- Management of risks
- Killer risks

The business continuity plan

- BCP implementation
- In the news

Identification & analysis of risk

- Gauging the impact
- Identification & analysis of risk
- Challenges in creating a BCP
- Analysing the risks
- The role of the crisis management team

The risk register

Disaster recovery plan

- Disaster recovery in our company
- The crisis management team
- Off-site facilities & records

Managing crises

- Scenarios: The cyber risk threat

Stress testing

Succession plans

- Scenario: Coping with unexpected absence
- Scenario: Adapting to unexpected absence
- Succession planning policy

Business Continuity Institute guidance

Public relations & crisis management

- Example: The BP Oil Spill

A framework for emergency planning in the UK

Sample business continuity policy

Summary

Affirmation

Assessment

Course Specifications

Structure

Approximately 40-minute long e-learning course followed by a 10-question assessment.

Audience

Suitable for all staff. Examples and interactive activities are designed for staff at all levels. No previous knowledge or experience is required.

Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.

Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.

Tailoring

Fully customisable on Skillcast Portal CMS.

Translation

Pre-translated versions not available, but all text content can be exported for translation into all languages.

Localisation

Based on UK government-issued risk frameworks, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.