Skip to content
Get in touch Support hub Investors
Book a demo Free trial

Operational Risk

Our Operational Risk Course will help your employees understand companies' common operational risks, including legal and compliance risk, third-party risk and cyber risk.

It shows learners how operational risk can be conceptualised in terms of cause, consequences and risk events.

The course also covers tools and techniques to identify and analyse risk, as well as the various ways risks can be managed by implementing risk controls.
objectives

What you’ll learn in
this course

  • Understand and identify the common operational risks that we face as a Company
  • Implement appropriate controls to ensure effective risk management
  • Identify the benefits and drawbacks of modelling risk
  • Take appropriate action to manage operational risks in their day-to-day role

Hear from our customers

We use Skillcast for our corporate training and it's a good LMS platform with a great variety of courses available. The platform is user-friendly and easy to navigate, and courses are up to date with legislation.

Feefo Customer Rating  ★★★★★ 4.9/5

Ready to try this course?

Start your free trial of this course and get instant access today.

Start your free trial

Want to explore more courses?

Browse all courses and search by topic to find what matters most to you.

Search all courses
Course Image

Operational Resilience

In-depth 55 Minutes DORA For all staff

The FCA has made operational resilience a requirement for banks, building societies, PRA-designated investment firms, enhanced scope firms and other financial institutions.

Explore the course

Course Image

Operational Risk

In-depth 50 Minutes DORA For all staff

Our Operational Risk Course will help your employees understand companies' common operational risks, including legal and compliance risk, third-party risk and cyber risk.

Explore the course

Course Image

Business Continuity Management

In-depth 40 Minutes DORA For all staff

Despite the best risk management efforts, some events will be beyond your control, and your Company needs to plan for them accordingly.

Explore the course

Course Image

Information Security Compliance Training Course

In-depth 35 Minutes DORA For all staff

The security of client and internal information is critical for businesses.

Explore the course

Course Image

Digital Operational Resilience Act (DORA)

In-depth 25 Minutes DORA For all staff

Although you may feel that you treat people equally, sometimes your actions might be perceived differently by others, and lead them to feel uncomfortable or discriminated against.

Explore the course

Course Image

Electronic Communications

In-depth 25 Minutes DORA For all staff

Emails and instant messages can quickly make headlines, damage reputations and lead to lawsuits.

Explore the course

Course Image

Digital Operational Resilience Act (DORA)

In-depth 25 Minutes DORA For all staff

The Digital Operational Resilience Act (DORA) is a regulatory framework set by the European Union to enhance the cybersecurity and operational resilience of financial institutions.

Explore the course

Course Image

Cybersecurity

In-depth 20 Minutes DORA For all staff

Educate your staff on how to recognise cyber security risks, where they are likely to originate, how to combat them, and the support systems your Company has in place in the event of a cyber security incident.

Explore the course

Course Image

Records Management

In-depth 20 Minutes DORA For all staff

Records management refers to employees' creation, storage, archiving, and disposal of business records.

Explore the course

Course Image

Information Security

Refresher 20 Minutes Cybersecurity DORA For all staff

The loss or theft of commercially sensitive information may damage revenues, reputation and consumer trust.

Explore the course

Course Image

Cybersecurity Compliance Training Course

Express 20 Minutes Cybersecurity DORA For all staff

Most businesses conduct some or all of their operations using digital media.

Explore the course

Course Image

Phishing

Express 15 Minutes Cybersecurity DORA For all staff

It's essential for your employees to know what phishing is, how to spot the signs of an attempt and how to protect themselves and your Company.

Explore the course

Course Image

Think Before You Click

Microlearning 5 Minutes Cybersecurity DORA For all staff

Clicking on malicious links or attachments is one of the most common ways cybercriminals infect IT systems with malware.

Course Image

Guide to Secure Remote Working

Microlearning 5 Minutes Cybersecurity DORA For all staff

Remote work provides flexibility but also introduces cybersecurity risks that can compromise company data and systems.

Course Image

CEO Fraud

Microlearning 5 Minutes Cybersecurity DORA For all staff

CEO fraud is a type of Business Email Compromise where cybercriminals impersonate executives to trick employees into making payments or sharing confidential information.

Course Image

Advising Customers on Cybersecurity

Microlearning 5 Minutes Cybersecurity DORA For all staff

Cybersecurity is everyone's responsibility, including guiding customers to protect themselves from online threats.

Course Image

Using Wi-Fi safely

Microlearning 5 Minutes Cybersecurity DORA For all staff

Wi-Fi connectivity offers convenience but also exposes devices and data to security risks if not properly managed.

Course Image

Transferring Information Securely

Microlearning 5 Minutes Cybersecurity DORA For all staff

Securely transferring information is essential to protect sensitive data from breaches, legal risks and business disruptions.

Course Image

Supply Chain Cybersecurity

Microlearning 5 Minutes Cybersecurity DORA For all staff

A company’s cybersecurity is only as strong as its weakest link and supply chain vulnerabilities can expose businesses to major breaches.

Course Image

Secure Web Browsing

Microlearning 5 Minutes Cybersecurity DORA For all staff

Practicing safe web browsing helps to reduce security risks and protect sensitive information.

Course Image

Tailgating and Piggybacking

Microlearning 5 Minutes Cybersecurity DORA For all staff

Cybersecurity is not just about digital protection but also involves securing physical access to critical systems.

Course Image

Information Security on the Move

Microlearning 5 Minutes Cybersecurity DORA For all staff

Handling company information securely, especially when working remotely or traveling, is essential to prevent data breaches and security risks.

Course Image

Information Classification

Microlearning 5 Minutes Cybersecurity DORA For all staff

This training helps employees understand different levels of information classification, their restrictions and how to handle data securely.

Course Image

Reacting to Password Breaches

Microlearning 5 Minutes Cybersecurity DORA For all staff

Password breaches can lead to unauthorised access, fraud and data theft, often resulting from weak passwords, phishing or insecure networks.

Course Image

Multi-factor Authentication

Microlearning 5 Minutes Cybersecurity DORA For all staff

Multi-factor authentication (MFA) enhances security by requiring users to verify their identity through multiple authentication methods.

Course Image

Creating Strong Passwords

Microlearning 5 Minutes Cybersecurity DORA For all staff

Strong password protection is essential to safeguarding company systems from cyber threats such as brute force attacks and password guessing.

Course Image

Vishing

Microlearning 5 Minutes Cybersecurity DORA For all staff

Vishing is a social engineering attack where cybercriminals use phone calls to trick individuals into revealing sensitive information.

Course Image

Video Conferencing

Microlearning 5 Minutes Cybersecurity DORA For all staff

Video conferencing is a vital business tool, but it also presents security and privacy risks if not used correctly.

Course Image

Spear Phishing

Microlearning 5 Minutes Cybersecurity DORA For all staff

Spear phishing targets specific individuals with convincing emails designed to deceive them.

Course Image

Smishing

Microlearning 5 Minutes Cybersecurity DORA For all staff

Smishing is a targeted phishing scam that uses deceptive text messages to gain sensitive information.

Course Image

Ransomware

Microlearning 5 Minutes Cybersecurity DORA For all staff

Ransomware is a type of malware that encrypts files and demands payment for their release, often causing severe financial and operational damage.

Course Image

Malware

Microlearning 5 Minutes DORA Cybersecurity For all staff

Malware is malicious software designed to harm or exploit computer systems, ranging from viruses and ransomware to spyware and botnets.

Course Image

Device Hygiene

Microlearning 5 Minutes DORA Cybersecurity For all staff

Device hygiene is the practice of keeping digital devices secure and free from cyber threats to protect company data and networks.

Course Image

Bring Your Own Device Security

Microlearning 5 Minutes DORA Cybersecurity For all staff

Bring Your Own Device (BYOD) policies offer convenience and flexibility but also introduce cybersecurity risks.

Course Image

Zero Trust Cybersecurity

Microlearning 5 Minutes Cybersecurity DORA For all staff

The zero trust cybersecurity model ensures IT systems remain inaccessible by default, requiring strict verification before granting access.

Course Image

Common Cyber Threats

Microlearning 5 Minutes Cybersecurity DORA For all staff

Cyber threats such as phishing, malware, ransomware and unsecured networks pose significant risks to businesses.

Course Image

Understanding Information Security

Microlearning 5 Minutes Cybersecurity DORA For all staff

Information security is essential to protect sensitive business and customer data from unauthorised access, breaches and cyber threats.

Course Image

Deepfake Awareness

Microlearning 5 Minutes Cybersecurity DORA For all staff

Deepfakes use artificial intelligence to create fake images, audio or videos that can deceive individuals and organisations.

Course Image

Business Email Compromise

Microlearning 5 Minutes Cybersecurity DORA For all staff

Business Email Compromise (BEC) is a targeted cyberattack where criminals impersonate executives or hack accounts to steal money or sensitive information.

Course Image

Spot a Phishing Attempt

Microlearning 5 Minutes Cybersecurity DORA For all staff

Phishing emails are fraudulent attempts by cybercriminals to trick individuals into revealing sensitive information.

Your questions, answered

DORA

How can I benchmark my team's cyber security awareness?

An anonymous cybersecurity awareness survey can assess your team’s understanding of critical security practices. Skillcast offers ready-to-use surveys to benchmark awareness levels and identify areas needing extra focus.