Our guests also heard a selection of clients success stories, covering themes including; accessibility in e-learning, bespoke compliance solutions, and creating a compliance culture.
Compliance Essentials E-learning Library Updates
Myself and Simon Truckle led the talk on the latest updates to the Essentials library for 2019. The new library features advances in accessibility, content updates, as well as UI/UX enhancements and test-out options.
At the heart of our development, this year is the creation of a universal design to improve accessibility for everyone. Instead of having a standard version and a separate accessible version for learners with disabilities, the new Essentials library features a single unified version that works equally well for all learners.
The 2019 update also features a more modern and intuitive learning experience as well as significant updates to the text content and visuals of some of the most popular courses, including Anti-Bribery, Anti-Money laundering, Competition Law, and Fraud Prevention.
We're excited for you to see it and welcome your feedback on the new updates.
Championing accessibility at Barclays
Barclays’ Emanuela Gorla gave a compelling talk about her journey to spearhead the creation of e-learning resources that are fully compliant with the firm's accessibility criteria. Barclays are proud of their mission to become the most inclusive FTSE company for all clients and customers and of their commitment to building an inclusive workplace.
Emanuela was passionate that making training inclusive shouldn’t just mean providing a PDF version. Simon Truckle and the Skillcast Accessibility team partnered with Emanuela and her team to challenge expectations within the business by creating universal training modules that could cater to everyone’s needs while still being interactive and engaging.
Accessibility and inclusivity was a key talking point for everyone around the room, and there were lots of people nodding in agreement at Emanuela’s view that providing a PDF version of content is simply not acceptable. We are incredibly proud to have risen to this challenge and look forward to continuing to work closely to evolve Universal Design in e-learning at Barclays.
Bespoke OUP compliance solution
Jon Townsley, Compliance Director at Oxford University Press, shared his journey of working with Skillcast that has evolved from compliance learning into the additional use of technology on the Skillcast Portal to manage key compliance risks.
Skillcast supported Jon in building a set of compliance tools that would allow their organisation to automate and track employee inputs, requests, and risks across their many offices around the world. This included the creation of a Gifts and Hospitality Register that adapts to regional limits and various tools to manage conflicts of interests, charitable donations, and more.
Jon shared how “Skillcast have gone the extra mile to understand our business, and come up with a bespoke solution and workflows to meet our specific needs.”
Embedding a compliance culture at Royal Mail
I also talked of our work with the Royal Mail Group in building and refining a culture of compliance within their organisation.
The Group went from a standing start in 2015 with the creation of a standalone compliance function within the organisation. It was at this point that they procured our services to help deliver a full compliance learning programme, starting with training courses including Anti-Bribery training.
The evolution of a compliance culture has been exciting and meaningful, with Skillcast supporting the changing shape of internal compliance education. Most recently, the focus was on making content totally scenario-driven. The response from staff has been very positive, and this e-learning program took just 23 days to complete across the whole company.
The event also gave people an opportunity to chat with both their peers and the Skillcast team about the current compliance challenges they are facing. Some of the key themes being bounced around the room were the importance of accurate content, particularly for FCA regulated industries, as well as how critical it is to have personalised and interactive content to engage people.
We had a great morning and hope that all of you who joined us did too! If you want to find out more about the updates to the Essentials, then please get in touch.
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