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Intelligent Learning Workshop

Posted by

Simon Truckle

on 25 Feb 2020

Intelligent Learning Workshop

Our breakfast workshop at London's Shard showcased how Barclays and Société Générale have partnered with Skillcast to harness Intelligent Learning techniques to drive outcomes. 

Intelligent Learning is the most exciting trend in compliance training today - driven by the need to align corporate training to desired outcomes and improve the return on  investment. It makes use of gamification, personalisation, adaptive content, mentoring, and data capture to engage employees, drive behavioural change and build ethical workplaces.

The Intelligent Learning Effect

Our event started with a networking breakfast surrounded by panoramic views of London from the 34th floor of London's iconic Shard. Then after some excited snapping of the skyline, Catriona Razic and Simon Truckle explained Skillcast's Intelligent Learning solutions. 

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  • The four pillars - Personalisation, Adaptive Content, Gamification, Analytics
  • Alignment - Matching Intelligent Learning elements to outcomes
  • Content - Translating outcomes into engaging training content
  • Personalisation - Scenarios help discover what each learner does, to identify training needs
  • Adaptive content - Assess knowledge to deliver a tailored pre-assessment
  • Gamification - Enabling you to assess confidence levels as well as knowledge
  • Analytics - Gathers more including assessments,  activities and gamification elements

Download our Intelligent Learning Brochure

Case study: Knowledge retention at Société Générale

Marines Romero-Caniz, explained how Société Générale used Intelligent Learning to help benchmark compliance knowledge to formulate future training initiatives.

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  • Objective: Move from F2F knowledge spot-checks to impartial, scalable, needs analysis 
  • Method: Gamified scenarios with a competitive element
  • Outcomes: As questions were linked to Compliance themes, management could easily identify both individuals needing specific support, and themes that departments were finding challenging, to guide future training programmes.

Case study: Security awareness at Barclays

Emma-Louise Fern explained how Barclays Chief Security Office used Intelligent Learning to assess knowledge retention and understand key concepts through gamification.

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  • Objective: Measure & reinforce knowledge of 90k learners at 3 months post-training
  • Method: Mandatory course followed-up by a personalised knowledge assessment game
  • Personalisation: Based on roles, shortening the course to a learner specific length
  • Delivery method: Skillcast SCORM course including confidence levels
  • Sample size: Almost 3k of invitees completed - a broad and substantial sample
  • Results: Physical security & resilience showed 98% & 89% retention rates respectively
  • Outcomes: CAP Gemini rating rose from 1.75 in 2016 to 3.25 by the end of 2019. Barclays were able to design future training to focus on specifically the identified knowledge gaps.

Interactive Intelligent Learning workshop

After the case studies, we held a 30-minute workshop where Skillcast e-learning designers and consultants demonstrated the inner workings of Intelligent Learning and explained how elements can be implemented to achieve business outcomes.

Bryan Dickson, Monitoring & Education Consultant at National Australia Bank and Vickie Guilloit from Privacy Culture on the benefits of attending Skillcast's Intelligent Learning Workshop.

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Want to know more?

You can find out more in our Intelligent Learning brochure or arrange an exploratory session with a personal demonstration. The Skillcast team is always on hand if you need help or advice.

Intelligent Learning

If you've any further questions or concerns, just leave us a comment below this blog. We are happy to help!

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