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    Compliance Training Blog

    Best practice, expert opinions, industry insights, news and key trends in regulatory compliance training, digital learning, EdTech and RegTech.

    How Should You Deal With Vulnerable Customers?

    Consumer vulnerability in the UK is a subject which has received a great deal of attention over the last few years. It's especially important in times...

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    7 Steps to Manage Organisational Change Effectively

    We live in an age where change of one kind or another is inevitable. But, by following a few simple steps, you can quickly become a leader in managing...

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    Skillcast Giving Back

    Skillcast promotes ethical behaviour not only to our customers but to society in general. We do this through education, charitable donations and manag...

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    Award-winning E-Learning & Customer Service

    Skillcast has been awarded the Feefo Platinum Service Award as rated by real customers. It recognises that we have provided consistently great custome...

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    6 tips when working in global teams

    Virtual teams - where people are geographically dispersed but collaborate on joint projects - are a common feature in most global organisations.

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    8 top tips for handling customer complaints

    Let's take a look at some headline customer service statistics:

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    10 Ways To Improve Your Time Management Skills

    Time to save time! How much time do you waste in a typical working day or week? Have you ever wondered why time management skills are so important to ...

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    8 ways to be more professional at work

    Professionalism at work is essential, particularly if you want to progress in your career and climb that corporate ladder, be taken seriously, and hav...

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    5 ways to make meetings more productive

    How many meetings do you attend in a typical week or month? How many of them do you think are necessary? Do they even achieve what they're supposed to...

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    6 tips for dealing with social media at work

    It comes as no surprise that the popularity of social media is growing, with an estimated 35.7 million people using it in the UK alone.

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    8 Steps for More Effective Recruitment Interviews

    Interviews are used for everything from recruitment to new client take-on, supplier selection, research/fact findings in a disciplinary hearing, gaugi...

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    7 tips for better negotiation

    Negotiation is more common than you may think. From negotiating a pay rise with your boss, to haggling for more favourable terms with a supplier, nego...

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    Getting to grips with email management

    An estimated 205 billion emails are sent and received every day. That's around 2.4 million emails per second.

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    8 Ways to boost your emotional intelligence

    Emotional intelligence is the ability to recognise, control and understand your emotions and the emotions of those around you. It is a vital trait in ...

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    10 Easy Steps to Better Report Writing

    How you write creates an impression, for good or bad. Persuasive writing generates excitement, influence and motivation. If writing is 'sticky' at the...

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    10 Steps to a Winning Presentation

    When executed well, presentations can be entertaining, engaging, have the audience rapt and motivate them to perform after it's over.

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    8 Steps to Authentic Leadership

    Authenticity requires leaders to be true to themselves, regardless of what situation they encounter. But, it's not as easy as it sounds.

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