Business Continuity Management
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40 Minutes -
For all staff
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Global
Some disruptions are unavoidable. Being unprepared for them is not. Our Business Continuity Management Training explains how to identify and analyse risks, develop effective continuity plans and prepare for disaster recovery.
Equip employees with the knowledge to respond confidently under pressure, minimise disruption and help protect essential business activities. This in-depth compliance course supports a more resilient organisation, helping teams turn continuity plans into practical action.
What you’ll learn in
this course
- Appreciate the objectives of a business continuity plan
- Recognise how risks are identified and analysed
- Know what to include in a risk register
- Identify the key elements of both a disaster recovery plan and a succession plan
- Appreciate the importance of effective communication and good PR when dealing with incidents and crises
Hear from our customers
Feefo Customer Rating ★★★★★ 4.9/5
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Think Before You Click
One click is how most malware arrives. Recognise suspicious emails and attachments, and pause long enough to check.
Guide to Secure Remote Working
Home networks were not built for company data. Practical security steps that protect information when the office is your kitchen.
CEO Fraud
An urgent request from the top is exactly what attackers imitate. Recognise spoofing tactics and verify before any payment moves.
Advising Customers on Cybersecurity
Customers ask staff about scams before they ask anyone else. Understand the risks they face and give advice that builds trust.
Using Wi-Fi safely
Free Wi-Fi is rarely free of risk. Understand the threats on public networks and the steps that protect your data anywhere you work.
Transferring Information Securely
Sending a file is the moment data is most exposed. Encryption, password protection and the transfer methods that keep it safe.
Supply Chain Cybersecurity
Your security is only as strong as your suppliers'. Understand the risks that third-party access creates and the checks that reduce them.
Secure Web Browsing
The web is the most common route into a business. Browse safely, spot the warning signs and avoid the traps most people miss.
Tailgating and Piggybacking
Holding a door open can undo the access controls. Recognise tailgating and piggybacking, and challenge unauthorised entry politely.
Information Security on the Move
Trains, hotels and airports are where information leaks. Protect your devices and data when working away from the office.
Information Classification
Not all information deserves the same handling. Understand the classification levels, the restrictions on each and how to apply them.
Reacting to Password Breaches
Compromised credentials rarely announce themselves. Spot the warning signs and act quickly to close down access before it is used.
Multi-factor Authentication
A stolen password should not be enough. How multi-factor authentication works, why it matters and when it should be switched on.
Creating Strong Passwords
Weak passwords fall in seconds. Build ones that resist brute force attacks and are still possible to remember.
Vishing
A confident voice on the phone can be the whole attack. Recognise vishing tactics, verify the caller and protect what you know.
Video Conferencing
Meetings leak more than people realise. Use approved software, control access and keep confidential material off the shared screen.
Spear Phishing
Targeted emails use real details to look convincing. See how spear phishing works and what to check before you respond.
Smishing
A text message is easier to trust than an email, which is the point. Spot smishing attempts and stop before you tap the link.
Ransomware
Ransomware locks the files and starts a clock. Recognise the risk in email and attachments, and follow the steps that limit the damage.
Malware
Malware arrives disguised as something useful. Recognise the main types, understand how they spread and know when to call IT.
Device Hygiene
Unpatched software is an open door. Simple device habits, from updates to secure authentication, that keep malware off your systems.
Bring Your Own Device Security
Personal devices carry company data home. The precautions that keep BYOD convenient without handing attackers an easy route in.
Zero Trust Cybersecurity
Zero trust assumes nothing and verifies everything. How authentication, restricted access and continuous monitoring protect company systems.
Common Cyber Threats
Phishing, malware, ransomware and open networks. Recognise the threats most likely to reach your team and the habits that stop them.
Understanding Information Security
Security policies work when people follow them. Understand your role in protecting business and customer data from access it should not have.
Deepfake Awareness
A convincing voice on a call may not be a person. Recognise deepfake scams and verify audio and video requests before you act.
Business Email Compromise
An urgent email from your chief executive may not be from them. Recognise BEC scams and verify before money or data moves.
Spot a Phishing Attempt
Five minutes that could stop a breach. Check the details in a suspicious email, verify before acting and protect company data.