Digital Operational Resilience Act (DORA)

• 25 Minutes
• For all staff
• Global

This 25-minute global course covers the key requirements of the Digital Operational Resilience Act, including ICT risk management, incident reporting, resilience testing, third-party risk management and information sharing. It prepares staff to implement and maintain an ICT risk management framework and participate actively in risk assessment and mitigation.

DORA reaches beyond EU-domiciled firms, catching group entities and technology providers that serve in-scope financial institutions wherever they are based. Non-EU organisations frequently discover their obligations through a client contract rather than a regulator. Training staff across technology, procurement and operations gives an international group one standard rather than a patchwork assembled entity by entity.

What you’ll learn in
this course

This course will prepare you to:

• Implement and maintain a comprehensive information and communication technologies (ICT) risk management framework and actively participate in risk assessments and mitigation strategies
• Promptly identify, report and respond to ICT-related incidents
• Participate in regular resilience testing to help assess and improve our defences against cyber threats
• Conduct due diligence on ICT third-party providers, confirm they meet DORA's standards and monitor their performance
• Follow cybersecurity best practices, report suspicious activity and comply with all protocols to protect our ICT systems

Hear from our customers

Skillcast has truly transformed our approach to compliance training and tracking at Imagination. Not only does it seamlessly manage our global company's compliance requirements, but it also enhances employee engagement through its user-friendly interface and interactive content. What sets Skillcast apart is not just the platform itself, but also their exceptional customer service team. They are responsive, knowledgeable, and dedicated to providing tailored solutions to our unique needs. It's been instrumental in streamlining our compliance processes and fostering a culture of proactive risk management, growth & development.

Feefo Customer Rating  ★★★★★ 4.9/5

Operational Resilience

In-depth 55 Minutes FCA Handbook For all staff

Operational resilience is essential for financial services firms during unexpected disruptions. This in-depth course for UK staff explores regulatory compliance requirements set by the FCA and PRA, plus foundational pillars and concepts such as cyber resilience, operational risk, important business services, operational disruptions and impact tolerances. Employees will learn how business continuity and disaster recovery contribute to an effective resilience framework, alongside the role of scenario testing, mapping of business processes, and assessing critical third-party providers (CTPs). The course also covers implementation and governance processes UK firms must keep in mind, from self-assessment documentation and communication strategies to lessons learned exercises.

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Operational Risk

In-depth 50 Minutes Risk Management For all staff

Operational risk frameworks usually fail at the reporting layer, not the design layer, because staff never learned what counts as a risk event worth escalating. A shared way of describing cause and consequence fixes more of that than another policy revision will. This course gives every function the same language, which is what makes aggregated risk data mean something to a board.

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Business Continuity Management

In-depth 40 Minutes Risk Management For all staff

Some disruptions are unavoidable. Being unprepared for them is not. Our Business Continuity Management Training explains how to identify and analyse risks, develop effective continuity plans and prepare for disaster recovery. Equip employees with the knowledge to respond confidently under pressure, minimise disruption and help protect essential business activities. This in-depth compliance course supports a more resilient organisation, helping teams turn continuity plans into practical action.

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Information Security Compliance Training Course

In-depth 35 Minutes For all staff

Attackers target people because people are reachable, and most incidents begin with an ordinary action rather than a technical failure. For firms in scope of DORA or facing supplier security assessments, evidence of staff-level security training is now requested directly. Delivering it across the workforce gives you both the practical control and the documentation.

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Digital Operational Resilience Act (DORA)

In-depth 25 Minutes For all staff

DORA reaches beyond EU-domiciled firms, catching group entities and technology providers that serve in-scope financial institutions wherever they are based. Non-EU organisations frequently discover their obligations through a client contract rather than a regulator. Training staff across technology, procurement and operations gives an international group one standard rather than a patchwork assembled entity by entity.

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Electronic Communications

In-depth 25 Minutes For all staff

Business communications are disclosable in litigation and reviewable by regulators, and the informal register people use in chat tools does not read well years later out of context. Recording and retention obligations also extend to channels many staff assume are private. Setting the expectation clearly protects individuals from a message written quickly and protects the firm from having to explain it.

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Digital Operational Resilience Act (DORA)

In-depth 25 Minutes For all staff

DORA is prescriptive in a way earlier resilience guidance was not, with defined requirements for incident reporting, testing and third party oversight, and supervisory consequences for gaps. The obligations reach beyond the technology function into procurement, operations and governance. Training staff across those areas is what allows a firm to demonstrate compliance rather than describe an intention to comply.

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Cybersecurity

In-depth 20 Minutes For all staff

Attackers probe an international group for its weakest point, and inconsistent awareness between locations gives them one. Time zones also mean an incident often starts where nobody senior is awake. Delivering the same standard everywhere shortens the time between something looking wrong and someone reporting it, which is the variable that determines how much damage an intrusion causes.

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Records Management

In-depth 20 Minutes For all staff

Records are held too long as often as they are destroyed too early, and both create exposure: one under data protection law, the other during litigation or a regulatory request. Retention decisions are made by individuals every day without much thought. Giving the workforce a clear framework means your retention schedule describes what actually happens rather than what was intended.

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Information Security

Refresher 20 Minutes Cybersecurity For all staff

Security behaviour degrades between annual courses, and attackers rely on that. A short refresher keeps classification habits and email caution current without repeating the full course, which makes it practical to run more than once a year. For firms subject to DORA or regular client security assessments, a documented refresher cycle is increasingly what evidence of ongoing awareness actually means.

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Cybersecurity Compliance Training Course

Express 20 Minutes Cybersecurity For all staff

Attackers target people because people are reachable and predictable under time pressure. The short format matters here: cyber awareness works best delivered frequently rather than thoroughly once a year, since the techniques change faster than annual training cycles. Running this across the whole workforce gives you a control that scales, and satisfies the staff awareness expectations that appear in client and supplier security assessments.

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Phishing

Express 15 Minutes Cybersecurity For all staff

Phishing is how most breaches begin, and the messages have improved enormously with better tooling behind them. The decisive factor is rarely whether someone clicked but how quickly they said so. Training that removes the embarrassment around reporting shortens that gap, and short modules can be repeated often enough to keep pace with techniques that change every few months.

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Think Before You Click

Microlearning 5 Minutes Cybersecurity For all staff

Clicking on malicious links or attachments is one of the most common ways cybercriminals infect IT systems with malware. This training helps employees recognise suspicious emails, understand the dangers of phishing and ransomware and apply best practices to protect company data.

Guide to Secure Remote Working

Microlearning 5 Minutes Cybersecurity For all staff

Remote work provides flexibility but also introduces cybersecurity risks that can compromise company data and systems. This training helps employees understand the security challenges of working from home and apply best practices to protect sensitive information.

CEO Fraud

Microlearning 5 Minutes Cybersecurity For all staff

CEO fraud is a type of Business Email Compromise where cybercriminals impersonate executives to trick employees into making payments or sharing confidential information. This training helps employees recognise CEO fraud attempts, understand spoofing tactics and follow verification steps to prevent financial and data loss.

Advising Customers on Cybersecurity

Microlearning 5 Minutes Cybersecurity For all staff

Cybersecurity is everyone's responsibility, including guiding customers to protect themselves from online threats. This training helps employees understand common cyber risks customers face and how to provide clear, helpful security advice to build trust and prevent fraud.

Using Wi-Fi safely

Microlearning 5 Minutes Cybersecurity For all staff

Wi-Fi connectivity offers convenience but also exposes devices and data to security risks if not properly managed. This training helps employees understand Wi-Fi security threats and apply best practices to protect sensitive information when working from home, in the office and on the move.

Transferring Information Securely

Microlearning 5 Minutes Cybersecurity For all staff

Securely transferring information is essential to protect sensitive data from breaches, legal risks and business disruptions. This training helps employees understand best practices for secure communication, including encryption, password protection and using secure transfer protocols.

Supply Chain Cybersecurity

Microlearning 5 Minutes Cybersecurity For all staff

A company’s cybersecurity is only as strong as its weakest link and supply chain vulnerabilities can expose businesses to major breaches. This training helps employees understand the risks posed by third-party access, the importance of supply chain security and best practices to prevent cyberattacks.

Secure Web Browsing

Microlearning 5 Minutes Cybersecurity For all staff

Practicing safe web browsing helps to reduce security risks and protect sensitive information. This training explains how to browse the internet securely and avoid common cyber threats.

Tailgating and Piggybacking

Microlearning 5 Minutes Cybersecurity For all staff

Cybersecurity is not just about digital protection but also involves securing physical access to critical systems. This training helps employees recognise security risks like tailgating and piggybacking, understand their consequences and take steps to prevent unauthorised access.

Information Security on the Move

Microlearning 5 Minutes Cybersecurity For all staff

Handling company information securely, especially when working remotely or traveling, is essential to prevent data breaches and security risks. This training helps employees understand how to protect sensitive information, secure devices and minimise exposure to cyber and physical threats.

Information Classification

Microlearning 5 Minutes Cybersecurity For all staff

This training helps employees understand different levels of information classification, their restrictions and how to handle data securely.

Reacting to Password Breaches

Microlearning 5 Minutes Cybersecurity For all staff

Password breaches can lead to unauthorised access, fraud and data theft, often resulting from weak passwords, phishing or insecure networks. This training helps employees recognise the warning signs of compromised credentials, understand the risks and apply best practices to prevent breaches.

Multi-factor Authentication

Microlearning 5 Minutes Cybersecurity For all staff

Multi-factor authentication (MFA) enhances security by requiring users to verify their identity through multiple authentication methods. This training helps employees understand the importance of MFA, how it protects company data and when it should be used.

Creating Strong Passwords

Microlearning 5 Minutes Cybersecurity For all staff

Strong password protection is essential to safeguarding company systems from cyber threats such as brute force attacks and password guessing. This training helps employees understand the importance of creating strong passwords, following security policies and preventing unauthorised access.

Vishing

Microlearning 5 Minutes Cybersecurity For all staff

Vishing is a social engineering attack where cybercriminals use phone calls to trick individuals into revealing sensitive information. This training helps employees recognise vishing attempts, understand manipulation tactics and apply best practices to verify callers and protect confidential data.

Video Conferencing

Microlearning 5 Minutes Cybersecurity For all staff

Video conferencing is a vital business tool, but it also presents security and privacy risks if not used correctly. This training helps employees understand best practices for secure video meetings, from using approved software to protecting confidential information.

Spear Phishing

Microlearning 5 Minutes Cybersecurity For all staff

Spear phishing targets specific individuals with convincing emails designed to deceive them. This training demonstrates how to recognise and handle these targeted phishing attempts.

Smishing

Microlearning 5 Minutes Cybersecurity For all staff

Smishing is a targeted phishing scam that uses deceptive text messages to gain sensitive information. This training highlights how to recognise and avoid falling victim to smishing attacks.

Ransomware

Microlearning 5 Minutes Cybersecurity For all staff

Ransomware is a type of malware that encrypts files and demands payment for their release, often causing severe financial and operational damage. This training helps employees recognise ransomware threats, understand how attacks occur and take preventive measures to protect company systems.

Malware

Microlearning 5 Minutes Cybersecurity For all staff

Malware is malicious software designed to harm or exploit computer systems, ranging from viruses and ransomware to spyware and botnets. This training helps employees recognise different types of malware, understand how they spread and take proactive steps to prevent infections.

Device Hygiene

Microlearning 5 Minutes Cybersecurity For all staff

Device hygiene is the practice of keeping digital devices secure and free from cyber threats to protect company data and networks. This training helps employees understand the importance of device hygiene and apply best practices to prevent malware infections, data breaches and unauthorised access.

Bring Your Own Device Security

Microlearning 5 Minutes Cybersecurity For all staff

Bring Your Own Device (BYOD) policies offer convenience and flexibility but also introduce cybersecurity risks. This training helps employees understand the precautions necessary to secure personal devices and protect company data from threats like theft, hacking and data breaches.

Zero Trust Cybersecurity

Microlearning 5 Minutes Cybersecurity For all staff

The zero trust cybersecurity model ensures IT systems remain inaccessible by default, requiring strict verification before granting access. This training helps employees understand how zero trust works, including authentication measures, restricted access and continuous security monitoring.

Common Cyber Threats

Microlearning 5 Minutes Cybersecurity For all staff

Cyber threats such as phishing, malware, ransomware and unsecured networks pose significant risks to businesses. This training helps employees recognise common cyber threats, understand their impact and apply best practices to prevent security breaches.

Understanding Information Security

Microlearning 5 Minutes Cybersecurity For all staff

Information security is essential to protect sensitive business and customer data from unauthorised access, breaches and cyber threats. This training helps employees understand their role in safeguarding information, following security policies and identifying potential risks.

Deepfake Awareness

Microlearning 5 Minutes Cybersecurity For all staff

Deepfakes use artificial intelligence to create fake images, audio or videos that can deceive individuals and organisations. This training helps employees recognise deepfake scams, understand their risks and apply verification steps to prevent fraud and cybercrime.

Business Email Compromise

Microlearning 5 Minutes Cybersecurity For all staff

Business Email Compromise (BEC) is a targeted cyberattack where criminals impersonate executives or hack accounts to steal money or sensitive information. This training helps employees recognise different types of BEC scams, understand the risks and apply verification steps to prevent fraud.

Spot a Phishing Attempt

Microlearning 5 Minutes Cybersecurity For all staff

Phishing emails are fraudulent attempts by cybercriminals to trick individuals into revealing sensitive information. This training helps employees recognise phishing attempts, identify red flags in emails and take steps to protect personal and company data from cyber threats.