Records Management
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20 Minutes
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For all staff
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UK
Records management covers how employees create, store, archive and dispose of business records, and mistakes here can lead to legal and regulatory action. This 20-minute course explains why records management matters, helps staff differentiate between types of business record, covers how records are archived, and sets out the retention and disposal procedures to follow.
Records are held too long as often as they are destroyed too early, and both create exposure: one under data protection law, the other during litigation or a regulatory request. Retention decisions are made by individuals every day without much thought. Giving the workforce a clear framework means your retention schedule describes what actually happens rather than what was intended.