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Records Management

  • 20 Minutes
  • For all staff
  • jurisdiction UK

Records management covers how employees create, store, archive and dispose of business records, and mistakes here can lead to legal and regulatory action. This 20-minute course explains why records management matters, helps staff differentiate between types of business record, covers how records are archived, and sets out the retention and disposal procedures to follow.

Records are held too long as often as they are destroyed too early, and both create exposure: one under data protection law, the other during litigation or a regulatory request. Retention decisions are made by individuals every day without much thought. Giving the workforce a clear framework means your retention schedule describes what actually happens rather than what was intended.

objectives

What you’ll learn in
this course

  • Appreciate why records management is important
  • Differentiate between different types of business records
  • Know how business records are archived
  • Follow the correct process for record disposal
  • Appreciate the importance of disposal holds

Hear from our customers

We've been using Skillcast for approx. 1.5 years and have been very happy with the service received and the courses offered. The customer service from the support team is excellent, they always respond quickly and are very helpful. The courses offered cover a broad range and the FCA courses were particularly useful to our business.

Feefo Customer Rating  ★★★★★ 4.9/5

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