Identity Crime
Identity theft involves criminals obtaining and misusing someone's personal data to commit fraud. It can happen to anyone, including your employees, suppliers and customers.
This type of fraud makes up most of all fraud recorded on the National Fraud Database. One of the main reasons for this is the availability of large quantities of personal details online.
Our Identify Theft Training Course will help your employees prevent this crime by understanding how it works and what to do if they spot the tell-tale signs.
- 20 Minutes
- All staff
- Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.
- Compliance Essentials Library

Learning objectives
- Explain identity theft and its consequences
- Understand identity-theft risks and red flags
- Recognise the signs of identity theft
- Know how to proceed if you suspect identity theft
What can you expect your employees to learn?
Introduction
What is identity theft?
- Types of identity crime
How identity theft occurs
- Identity crime: A real threat
Best practice for preventing identity theft
- You make the call: Could it be identity theft?
Scenario: A customer calls
- Scenario: The caller dupes Kate
- Increase in cases of identity theft
- Scenario: After the theft
- Scenario: Account takeover
- Scenario: The debit card
Reporting & whistleblowing
Summary
Affirmation
Assessment
Start your compliance e-learning journey with a free trial
Our no-obligation free trial gives you access to our libraries and compliance platform.
Ready to start your free trial? Complete the form, and a member of the Skillcast team will be in touch with further details.
Your questions, answered
Fraud Prevention
Common FAQs
How can I ensure employees are aware of our Fraud Prevention policies and procedures?
How can employees report suspicions of fraud anonymously?
How can I make sure every employee has read and agreed to our anti-fraud and conduct policies?
How can I measure my employees’ awareness of fraud risks and identify gaps in understanding?
How can I provide employees with a safe and anonymous way to report suspected fraud?
Are Skillcast courses SCORM-compliant?
What other tools are needed beyond training?
Is our training content still compliant with the latest legislation?
- You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
- For major legislative changes, we:
- Will send you email alerts to ensure you are notified
- Offer you a free trial of newly created or updated content
- Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance
Can you translate our content into other languages?
How can I give employees a secure way to record suspicious activity so we can act quickly?
Our Suspicious Activity Register allows staff to log concerns or irregularities they observe, helping you detect potential issues early. The secure register can be reviewed by compliance teams, enabling prompt investigation and action.
What file types are supported by the Skillcast system?
Features |
Supported file types and details |
File Exchange |
File types: PDF, Excel spreadsheets, Word documents, SCORM and xAPI files, and compressed zip files. Max file size: Default is 1GB, can be increased to a max of 2GB |
SCORM files |
Versions: SCORM 1.2, SCORM 1.2 for Moodle, SCORM 2004 2nd, 3rd and 4th Edition. Max file size: 1024MB |
xAPI file |
Max file size: 2GB |
Videos |
File types: MP4 or MOV. Videos must be optimised, with a max file size of 100MB. If the file is bigger, our Design Team can help |
Images |
File types: jpg, png and gif. The file size should ideally be 100KB, but it can be up to 250KB |
CPD evidence |
File types: Word, PDF, Excel and CSV. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB |
Policy documents |
PDF or Word File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB |
Offline activities evidence |
File types: PDF, DOC, DOCX, XLS, XLSX, CSV, PNG, GIF, JPEG, JPG, PPTX and MSG. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB |
Client logo files |
File types provided by client: EPS, PDF, AI and SVG |
Registers |
PDF, DOC, DOCX, XLS, XLSX, CSV, PPT, PPTX, POT, PPA, PPS, JPG, JPEG, PJEPG, PNG, BMP, GIF, MP4, MOV, WMV, CPTX, CP, TXT, ZIP and MSG files |
Declarations |
JPG, JPEG, PNG, GIF, XLS and XLSX files |
Related courses
Boost your compliance efforts with our range of courses. Varying in length and topic, our courses equip you with the tools to create an ethical and resilient workplace.
Fraud Prevention
Fraud is criminal or deceptive behaviour aiming to secure an unfair or unlawful gain through deliberate or dishonest misrepresentation.
Abuse of Position
Bring "Abuse of Position" training to life using animation characters and storylines.
Understanding Fraud
Bring "Understanding Fraud" e-learning to life using animation characters and storylines.
Identity Fraud
Bring "Identity Fraud" compliance training to life using animation characters and storylines.
Failing to Disclose Information
Bring "Failing to Disclose Information" compliance training to life using animation characters and storylines.
Customer Fraud
Bring "Customer Fraud" training to life using animation characters and storylines.
Supplier Fraud
Bring "Supplier Fraud" training to life using animation characters and storylines.
Authorised Push Payment Fraud
Bring "Authorised Push Payment Fraud" training to life using animation characters and storylines.
False Representation
Bring "False Representation" training to life using animation characters and storylines.
Economic Crime and Corporate Transparency Act 2023
The Economic Crime and Corporate Transparency Act 2023 expands corporate liability for fraud and financial crimes.
Employee Fraud and Insider Threats
Bring "Employee Fraud and Insider Threats" training to life using animation characters and storylines.
Fraud Offences and Penalties
Bring "Fraud Offences and Penalties" training to life using animation characters and storylines.
Mandatory Leave
Bring "Mandatory Leave" training to life using animation characters and storylines.
Preventing Corporate Fraud
Bring "Preventing Corporate Fraud" training to life using animation characters and storylines.
The Fraud Triangle
Fraud is often committed by ordinary people who find themselves in difficult situations and make poor choices.
Abuse of Position
Abuse of position is a type of fraud that employees can commit, sometimes inadvertently, when they use their position at the Company for their personal gain.
Financial Integrity
Fraud Prevention for Managers
The consequences of fraud are very serious for both companies and employees alike.
Fraud Prevention
Fraud is criminal or deceptive behaviour aiming to secure an unfair or unlawful gain through deliberate or dishonest misrepresentation.