MCOB - General Standards
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40 Minutes -
For all staff
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UK
MCOB general standards apply across the home finance market, catching lenders, administrators, advisers, arrangers and anyone communicating or approving financial promotions. This 40-minute course helps staff recognise what MCOB is and who falls within it, apply the general standards governing mortgage business, and understand what responsible lending requires.
Firms frequently underestimate how far MCOB reaches into marketing, administration and servicing rather than sitting only with advisers. That misreading is where breaches begin. Covering the full population that touches home finance activity gives your compliance programme consistent standards across the customer journey, and removes the gap between what your advisers are trained on and what everyone else assumes applies to them.
What you’ll learn in
this course
- Recognise what MCOB is and whom it applies to
- Identify and apply the general standards for mortgage businesses
- Understand the requirements for responsible lending
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