Personal Conflicts of Interest
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25 Minutes -
For all staff
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UK
The FCA requires firms to identify and manage conflicts between themselves and their customers or other clients. This 25-minute course explains how conflicts of interest arise, helps staff know when to identify one in their own role, and deepens their understanding of the specific conflicts most likely to appear in the work they do.
Personal conflicts are the hardest category to control because nobody else can see them. Outside directorships, family relationships with suppliers, personal account dealing and second jobs all qualify, and each feels private until it becomes a regulatory matter. Making disclosure routine rather than exceptional keeps your conflicts register useful and protects individuals from a situation that looks far worse undeclared.
What you’ll learn in
this course
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Recognise how conflicts of interest can arise
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Know when to identify conflicts of interest in your role
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Deepen your knowledge about the conflicts that can arise in personal account dealing
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Recognise the implications of gifts and entertainment in relation to conflicts of interest
- Identify outside business interests
Hear from our customers
Feefo Customer Rating ★★★★★ 4.9/5
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