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Return to Work Training, Assessment & Checklist

Posted by

Lynne Callister

on 17 Jun 2020

Return to Work Training, Assessment & Checklist

To support companies as employees return to work in the wake of Covid-19, we have developed a free to access e-learning module, employee self assessment and checklist.

Following the decision to ease the UK lockdown and restrictions on travel due to the pandemic, many companies are beginning to plan a phased return to work. What comes next depends on a number of factors, not least the nature of your work. Sectors like hospitality may take longer to reopen. It may also depend on the arrangements you've had in place during the shutdown.

  1. Return to work e-learning module
  2. Return to work staff assessment
  3. Return to work checklist

A. Return to work e-learning module

Now that staff are returning to their workplaces, there is a need to educate them about the measures and controls needed to ensure compliance with the official guidance for working safely in offices during the pandemic.

This free e-learning module contains slideshows, questions and other training activities to help your team understand and implement the new rules.

Contact us directly if you'd like to customise this training and roll it out to your staff.

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B. Return to work staff assessment

Our free gamified e-learning module provides 20 quick-fire questions that will check if your staff fully understand the guidelines for returning to work. And to make sure they aren't just guessing, each question is scored on confidence as well as correctness.

Contact us directly if you'd like to customise this training and roll it out to your staff.

Return to Work Online Assessment

C. Return to work compliance checklist

Our 20-point compliance checklist acts as a reminder of key points to remember to ensure compliance with the official guidance.

  1. Think safety first! - Be sure to conduct a Covid-19-based risk assessment before any return to work, share the findings with the team and make this available on your website (for companies with more than 50 workers).
  2. Display the official notice - This will reassure employees you are following the Covid-19 secure guidance.
  3. Decide who is returning to work and who will keep working at home - If your employees can work from home, they should continue to do so. However, sometimes this may not be possible - due to regulatory obligations that can't be met remotely or homeworking difficulties. If workers have been furloughed, you'll need to think about who to un-furlough first.
  4. Safeguard "clinically extremely vulnerable" workers - Anyone who is clinically extremely vulnerable (or with clinically extremely vulnerable people in their household) must work from home and not return to work. If homeworking is not an option for clinically vulnerable people, you'll need to ensure they are offered the safest available onsite roles and they can maintain social distancing.
  5. Remind your team what to do if they have Covid-19 symptoms - remind them not to come into work. Anyone with symptoms should report their illness in the normal way and self-isolate for 7 days (14 days, if a family member develops symptoms).
  6. Assess the physical environment - including all common areas (such as stairways, corridors, lifts, reception, break areas, cafeterias, etc) to ensure social distancing can be maintained. Cordon off seating, if necessary, to ensure people sit 2 metres apart, and use floor markings, signs or paint to help with this.
  7. Consider the journey to work - Is there anything you can do to reduce congestion on public transport? Options include staggered start and end times, extra car parking, using an 'out-of-town' satellite office, incentives to encourage people to walk, run or cycle to work, even a company minibus.
  8. Provide extra entry and exit points to the building, if you can do so safely and securely - to limit congestion. Where possible, enable contact-less entry - by replacing turnstiles and touch or pin-entry systems.
  9. Introduce a one-way system around the building, specific departments and desks - to expedite movement and minimise contact.
  10. Provide safe drop-off and transfer zones at the gatehouse, reception and within each department - This prevents physical exchanges of items, such as documents, payment, etc.
  11. Impose a ban on hot-desking and shared workspaces - If this is unavoidable, provide extra cleaning facilities (hand sanitiser, wipes, etc) and ensure shared equipment is cleaned before and after use.
  12. Implement additional controls and measures if social distancing cannot be maintained -Options include increased hand washing and surface cleaning, screens and barriers to keep people separate, back-to-back or side-to-side (instead of face-to-face) working, reduced activity time, and 'fixed teams or partnering" which limit the number of people they have contact with.
  13. Make arrangements to manage contact with customers, visitors, contractors and third parties - Wherever possible, use remote technology instead. Monitor and manage footfall in busy areas to maintain social distancing, arrange for contractors to undertake work out-of-hours provided security can be maintained, and inform visitors in advance of any new arrangements (e.g. visits by appointment only).
  14. Avoid sharing objects (such as pens, cups, plates, flip charts and equipment) in common areas - to reduce transmission risks.
  15. Provide regular communication and reminders to employees - via posters, information and tailored training, to ensure any changes to rules or processes stay "top of mind" and everyone is clear about your expectations. They should be available in different formats and tailored to the target audience.
  16. Make sure your colleagues keep using remote technology and collaborative tools - Not everyone will return to work at the same time and some may keep working remotely. It's vital that everyone still has access to the resources they need, wherever they are working.
  17. Provide advice and support to promote mental health and wellbeing - for example, via a manager or mentor, mental health champions, an Employee Assistance Programme or external organisations (such as Mind, Samaritans, etc).
  18. Arrange re-orientation or re-induction programmes for all returners - via informal one-to-ones with their manager. This enables you to identify anyone who is vulnerable, anyone who may struggle returning to work or with continued work from home, and to better understand priorities.
  19. Make sure all decisions and new arrangements continue to meet our legal and compliance obligations - including data protection, safety and equality. In particular, ensure all decisions are made fairly and are free from discrimination, and that access for people with disabilities or mobility problems is maintained if entry arrangements change.
  20. When in doubt refer to Government guidance – which is regularly updated and includes a 33-page guide for ‘Working safely during COVID-19 in offices and contact centres’.

Return to Work Compliance Checklist

Don't forget those still working at home!

We have a 3-stage Working from Home Compliance Roadmap, which includes our free Working from Home Training Module aimed at all staff, our Managing Homeworkers Training Module and supported by our Working from Home Self Assessment.

Looking for more compliance insights?

If you'd like to stay up to date with best practices, industry insights and key trends across regulatory compliance, digital learning, EdTech and RegTech news subscribe to Skillcast Compliance Bulletin.

To help you navigate the compliance landscape we have collated searchable glossaries of key terms and definitions across complex topics including GDPR, Equality, Financial Crime and SMCR. We also track the biggest compliance fines, explaining what drives them and how to avoid them.

You can follow our ongoing YouGov research into compliance issues, attitudes and risk perceptions in the UK workplace through our Compliance Insights blogs.

Last but not least, we have 60+ free compliance training aids, including assessments, best practice guides, checklists, desk-aids, eBooks, games, handouts, posters, training presentations and even e-learning modules!

If you've any questions or concerns about compliance or e-learning, please get in touch.

We are happy to help!

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