Personal Conflicts of Interest Course

The FCA states that a firm must manage conflicts of interest between itself and its customers or other clients. Firms need to take appropriate steps to identify and manage these conflicts.

A conflict of interest refers to competing interests that interfere with judgement exercised in a relationship. Personal or professional conflicts of interest could prevent services rendered independently or impartially.

Our Personal Conflicts of Interest Course explains how to recognise conflicts of interest that arise and how to manage these to comply with regulations and avoid the appearance of impropriety.

About this Course

Available as part of our FCA Compliance Library.

Learning Objectives

This course will prepare your employees to:

Recognise conflicts of interest are
Know how to identify conflicts of interest in your role
Define personal account dealing
Recognise the implications of gifts and entertainment in relation to conflicts of interest
Interpret outside employment issues

Latest Course Updates

Course redesigned with a more modern feel
Full review conducted by an FCA expert
Text & image updates throughout the course

Course outline

Welcome

What are conflicts of interest?

Why are conflicts of interest important?

How might a personal conflict of interest arise?

- How might a corporate conflict of interest arise?

How to detect conflicts of interest

Identifying conflicts of interest

- Prevent it from arising
- Mitigation
- You decide: Mitigation
- Disclose the conflict

Managing conflicts of interest

Personal account dealing

What does it mean if you have to comply with personal account dealing rules?

Reporting requirements

How is a request to trade considered?

- You make the call

Inducements

Gifts - Over & under the limit

Entertainment without a business purpose

- You make the call

Outside business interests

- You make the call

Scenario: Personal Conflicts of Interest

- Trading by someone with whom you have a close relationship
- Community activity
- Directorship

Summary

Affirmation

Assessment

Course Specifications

Structure

Approximately 30-minute long e-learning course followed by a 10-question assessment.

Audience

Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.

Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.

Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.