Personal Conflicts of Interest Course
The FCA states that a firm must manage conflicts of interest between itself and its customers or other clients. Firms need to take appropriate steps to identify and manage these conflicts.
A conflict of interest refers to competing interests that interfere with judgement exercised in a relationship. Personal or professional conflicts of interest could prevent services rendered independently or impartially.
Our Personal Conflicts of Interest Course explains how to recognise conflicts of interest that arise and how to manage these to comply with regulations and avoid the appearance of impropriety.
Course Specifications
Structure
Approximately 25-minute long e-learning course followed by a 10-question assessment.
Audience
Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.
Design
SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.
Compatibility
All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.
Tailoring
Fully customisable on Skillcast Portal CMS.
Translation
Pre-translated versions not available, but all text content can be exported for translation into all languages.
Localisation
Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.
Sample Course Pages
FCA Courses Library
Our FCA Course library of over 60 training modules covers everything from high-level and conduct of business standards to thematic topics, including treating customers fairly.
