The FCA states that a firm must manage conflicts of interest between itself and its customers or other clients. Firms need to take appropriate steps to identify and manage these conflicts.
A conflict of interest refers to competing interests that interfere with judgement exercised in a relationship. Personal or professional conflicts of interest could prevent services rendered independently or impartially.
Our Personal Conflicts of Interest Course explains how to recognise conflicts of interest that arise and how to manage these to comply with regulations and avoid the appearance of impropriety.
Available as part of our FCA Compliance Library.
This course will prepare your employees to:
- Prevent it from arising
- You decide: Mitigation
- Disclose the conflict
Approximately 30-minute long e-learning course followed by a 10-question assessment.
Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.
SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.
All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.
Fully customisable on Skillcast Portal CMS.
Pre-translated versions not available, but all text content can be exported for translation into all languages.
Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.