Ups & Downs of Working from Home

Posted by

Vivek Dodd

on 28 May 2020

Employees have mixed views about their experience of homeworking. Our survey discovered that as well the expected upsides there were downsides too!

Ups & Downs of Working from Home

Homeworking comes with benefits and frustrations

The Skillcast WFH Insights Survey May 2020 presented 1,983 employees, confirmed as working from home all or most of the time, with a selection of upsides and downsides of working from home and asked them to identify those that applied to them personally.

Whilst all the age groups seemed to agree on the upsides, they had widely different views of the downsides. Millennials (aged under 35 years) reported far more downsides to working from home than older age groups. 

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Survey findings: Working from home resources

  • Positives: All ages felt experience similar benefits:

    1. Working from home is liberating (48%)
    2. Working from home is less stressful than working in a workplace (38%)
    3. Working from home is more productive without the usual workplace interruptions (33%)

  • Negatives: All ages suffered the same frustrations:

    1. Miss socialising with my colleagues (55%)
    2. Miss the routine of working in a workplace (39%)
    3. Harder to manage a work-life balance than it is when at the workplace (38%)
    4. Working from home can make me feel anxious, because I never know what my boss/company expects from me (18%)


  • Liberation: Although almost half of the employees (48%) feel working from home is liberating – that leaves a lot of people who didn’t quite see that to be the case.
  • Routine: Surprisingly, the millennials (aged 35 and under) are the most likely age group to miss the routine of working in a workplace (44%), compared with 27% of the over 55's.
  • Stress: Around 4 out of 10 (38%) feel working from home is less stressful than working in a workplace, although the same proportion (38%) feel it is harder to manage their work-life balance
  • Productivity: Only a third (33%) felt more productive without workplace interruptions.
  • Anxiety: 23% of millennials (aged 35 and under) said working from home could make them feel anxious because they never know what their boss/company expects from them – significantly higher than other age groups

Working from Home Self Assessment

Need more help with working from home compliance?

Working from home presents specific challenges to maintaining regulatory compliance. This is why your senior managers and compliance officers will need a resilient, scalable plan.

Our 3-step compliance training and assessment roadmap will help put your homeworking environment on a much stronger footing.

It includes a 10-minute training module for all staff, a 15-minute training module for managers and a self-assessment.

You can access all of these training aids for free, and they are available for roll-out as part of our Compliance Essentials Course Library.

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