CeMAP Competency Refresher Course

The Certificate in Mortgage Advice and Practice (CeMAP) is a UK specific qualification issued by the London Institute of Banking & Finance (LIBF). This qualification meets the FCA's standards required for a licensed mortgage advisor.

CeMAP covers knowledge of the mortgage market, the need for the market to respond to constant change, and the UK financial regulation and mortgages policy.

Our CeMAP Competency Refresher Training Course revises the key aspects of CeMAP and helps identify elements of FCA regulations that feature in the CeMAP examination.

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cemap competency refresher

About this Course

This SCORM-compatible course is part of our FCA Compliance Library.

The library is available in the Skillcast Standard plan for larger companies or Skillcast Basic plan for those with under 50 learners.

Learning Objectives

This course will prepare you to:

  • Identify selected aspects of FCA regulations that affect the CeMAP examination
  • Recognise key elements of the mortgage market in relation to giving advice
  • Be aware of the format and presentation of CeMAP exam case studies

Latest Course Updates

  • Course redesigned with a more modern feel
  • Full review conducted by an FCA expert
  • Text & image updates throughout the course

Course Outline


What is CeMAP?

Financial advice & regular reviews

- Giving advice & regular reviews
- Financial advice & regular reviews

Legal concepts

UK taxation & social security

- Including benefits in cover

Complaints & compensation

- Exercise: Complaints & compensation

The role of the mortgage advisor

Additional security

Fees & charges

Valuation & surveys

Acting within your competence

- Exercise: Acting within your competence

Repayment options

Mortgage products & interest rates

Mortgage protection insurance

- Exercise: Mortgage protection insurance
- Mortgage Indemnity Guarantee

Debt consolidation

Breaches of the mortgage deed

State provisions - SMI

Case Study 1 - Anthony and Anita

- Full survey
- Lending charge
- Repayment options
- Life protection
- Sickness cover
- Penalty charges
- Appropriate mortgage
- Provision of a European Standardised Information Sheet (ESIS)
- Building insurance

Case Study 2 - Brenda

- Social Homebuy Scheme
- Social Homebuy - Eligibility
- Social Homebuy - Discount
- Social Homebuy - Minimum share
- Social Homebuy - Equity share
- Social Homebuy - Buying the rest
- Social Homebuy - Rent
- Social Homebuy - Mortgage protection
- Social Homebuy - Survey
- Social Homebuy - Other insurance
- Social Homebuy - Lender obligations

Case Study 3 - Ted

- Arrears notification
- Treating customers fairly
- Statement of charges
- Landmark National Guarantee
- Repossession
- Repossession - II
- Arrears solutions




Course Specifications




Approximately 65 minutes followed by a 10-question assessment.



Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.



SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet.



All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.



Fully customisable on Skillcast Portal CMS.



Pre-translated versions not available, but all text content can be exported for translation into all languages.



Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

FCA Course Library

Our FCA Course library of over 60 training modules covers everything from high-level and conduct of business standards to thematic topics, including treating customers fairly.

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