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With the rise of social media websites and explosion of communications tools, the way we communicate internally within the Company and externally with customers, suppliers and partners has evolved to include social media channels. This raises the risk of breaches of the General Data Protection Regulation (GDPR).

In this course, you'll learn on how to safeguard the confidentiality and integrity of personal data when using social media.

Learning Objectives:
  • Appreciate the benefits and risks of using social media
  • Use social media safely and professionally
  • Explain and comply with the Company's Social Media Policy
Course Contents:
  1. What is Responsible Use of Social Media?
  2. Should you use social media?
  3. Getting started
  4. You make the call: Account types
  5. Your profile
  6. You make the call: Tweet or don't tweet?
  7. Joining discussions
  8. Question 1: Responding to hostile messages
  9. Question 2: Legal matters
  10. Question 3: Call centre
  11. Question 4: Responding to blog comments
  12. Exercise caution when exposing personal information
  13. Exposing personal information?
  14. Social engineering
  15. Survey: Online security threats
  16. LinkedIn
  17. Scam emails
  18. Protecting your information
  19. Constantly check your account's privacy settings
  20. Previewing your profile
  21. Summary
  22. Assessment
Feature Description
Duration Approximately 20 minutes
Audience Suitable for all staff - examples and interactivities designed for staff at all levels
Prerequisites No previous knowledge or experience required
Design SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet
Assessment Ten-question assessment
Test-out Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment
Deployment AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC
Compatibility All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility)
Tailoring Fully customisable on Skillcast Portal CMS
Translation Pre-translated versions not available, but all text content can be exported for translation into all languages
Localisation Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary
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