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    Safeguarding the Vulnerable

    Welcome to this course on Safeguarding the Vulnerable. In this course, you'll learn about who is vulnerable and what steps you should take to safeguard them. Certain individuals unable to care for themselves or their interests due to disability, age or other factors. We owe a duty to safeguard such vulnerable people. Learn what you can do to help. [Duration: 30 minutes]

    Learning Objectives

    • Recognise who is 'vulnerable'
    • Distinguish between different types of abuse
    • Identify signs and indicators of abuse
    • Take appropriate action to safeguard vulnerable adults
    • Deal effectively with disclosures of abuse
    • Comply with legislation

    Free Trial: Essentials

    This course is a part of Compliance Essentials, our best-selling compliance e-learning library. A subscription to this library gives you the ability to train your staff on all the key compliance issues from AML, Bribery, GDPR to Equality and Health and Safety. All these course can be customised to completely fit your organisation. Take a free trial to experience these courses yourself.


    Course Contents

    • Welcome
    • What is Safeguarding the Vulnerable?
    • Scenario 1: Sara's new friend
    • Scenario 2: How does Graham do it?
    • Scenario 3: Arthur's poor treatment
    • What is safeguarding?
    • Who is 'vulnerable'?
    • Types of abuse
    • Who could be an abuser?
    • Example: What can go wrong?
    • What are the signs?
    • Exercise: Spotting the signs
    • An increased risk?
    • Exercise: Identifying the risk factors
    • Measures to safeguard vulnerable people
    • Disclosure and Barring Service (DBS)
    • Exercise: Safeguarding Graham's vulnerable client
    • Don't be a stickler
    • Exercise: Safeguarding the vulnerable
    • A proactive approach
    • You make the call: Your duty of confidentiality
    • You make the call: Gauging the level of risk
    • Dealing with suspected and actual disclosures of abuse
    • Taking action to safeguard vulnerable people
    • Exercise: Laurie's son
    • Scenario: Handling high-risk situations
    • Scenario: The customer shows signs of vulnerability
    • Scenario: The customer gets agitated and distressed
    • Handling the situation tactfully
    • Legal issues and safeguarding
    • You make the call: Complying with the law
    • Scenario: Jayne's injuries
    • Graham revisited
    • Arthur revisited
    • Summary
    • Affirmation
    • Assessment


    Duration Approximately 30 minutes
    Audience Suitable for all staff - examples and interactivities designed for staff at all levels
    Prerequisites No previous knowledge or experience required
    Design SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet
    Assessment Ten-question assessment
    Test-out Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment Deployment AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC
    Deployment AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC
    Compatibility All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility)
    Tailoring Fully customisable on Skillcast Portal CMS
    Translation Pre-translated versions not available, but all text content can be exported for translation into all languages
    Localisation Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary


    We offer several off-the-shelf subscription options for you to train your staff using this course and others in this library. Alternatively, you may purchase a perpetual licence to this course and tailor it completely to fit in with your business or go for something totally bespoke that we build for you ground up. Visit our pricing page for more details on all these options.

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