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Safeguarding the Vulnerable

Certain individuals may be unable to care for or protect themselves due to a mental illness or disability, age or other factors. We all owe a duty to safeguard such vulnerable people.

Safeguarding refers to promoting health, wellbeing and the human rights of anyone who is considered vulnerable.

Our Safeguarding Vulnerable Groups Training Course will help your employees to understand which individuals may be vulnerable and what extra steps they should take to safeguard them.

  • 45 Minutes
  • All staff
  • Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.
  • Compliance Essentials Library

Learning objectives

  • Recognise what we mean by the term 'vulnerable'
  • Distinguish between different types of abuse
  • Identify signs and indicators of abuse
  • Take appropriate action to safeguard vulnerable people
  • Deal effectively with disclosures of abuse
  • Comply with legislation

    What can you expect your employees to learn?

Introduction

Scenarios

  • Scenario 1: Sara's new friend
  • Scenario 2: How does Lei do it?
  • Scenario 3: Arthur's poor treatment

Who is vulnerable?

What is safeguarding?

  • Who is responsible for safeguarding vulnerable people?
  • Types of abuse

Who could be an abuser?

  • Examples: What can go wrong?

What are the signs?

  • You decide: Spotting the signs
  • An increased risk?
  • Exercise: Identifying the risk factors

Measures to safeguard vulnerable people

  • Scenario: Safeguarding Lei's vulnerable client
  • Don't be a stickler
  • Scenario: Safeguarding the vulnerable

A proactive approach

  • You decide: Your duty of confidentiality
  • You make the call: Gauging the level of risk
  • Dealing with suspected & actual disclosures of abuse
  • Taking action to safeguard vulnerable people
  • Scenario: Naira's husband
  • Scenario: Handling high-risk situations
  • Scenario: Making the right response
  • Scenario: Safeguarding the customer
  • Handling the situation tactfully

Disclosure & Barring Service (DBS)

  • DBS key points

Legal issues & safeguarding

  • You decide: Complying with the law

Scenarios Revisited

  • Chloe's boyfriend
  • Lei revisited
  • Arthur revisited

Summary

Affirmation

Assessment

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Your questions, answered

How can I log breaches in our Environmental Procedures?

Our Compliance Breach Register helps you track breaches of your Environmental Procedures. It allows you to securely log incidents and maintain a clear audit trail. By centralising this process, you can monitor compliance, analyse trends, and demonstrate accountability in line with ESG standards.

How can employees report ESG-related concerns anonymously? 

Our Whistleblowing Register allows employees to report any ESG-related issues, such as environmental risks, ethical breaches, or governance concerns. This secure and anonymous platform ensures that employees feel safe raising concerns.

How can I ensure employees are aware of and comply with our Environmental Procedures? 

With our Policy Hub, you can easily distribute your Environmental Procedures to employees and ensure compliance. The tool allows you to assign policies, track acknowledgements, and send automated reminders to those who haven't attested yet. 

Are Skillcast courses SCORM-compliant?

Yes. This means they can be delivered via the Skillcast Portal or any other SCORM-compliant Learning Management System.

What other tools are needed beyond training?

A comprehensive compliance solution often needs more than just training. Alongside e-learning, tools like declarationssurveys, and registers that track compliance tasks are usually essential. Skillcast provides full support to help you set up these additional tools.

Is our training content still compliant with the latest legislation?

  • You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
  • For major legislative changes, we:
    • Will send you email alerts to ensure you are notified
    • Offer you a free trial of newly created or updated content
    • Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance

Can you translate our content into other languages?

Yes, we offer translations in a wide range of languages. Let us know your needs, and we’ll confirm availability or work with you to plan translations for your selected modules.

How can I give employees a secure way to record suspicious activity so we can act quickly?

Our Suspicious Activity Register allows staff to log concerns or irregularities they observe, helping you detect potential issues early. The secure register can be reviewed by compliance teams, enabling prompt investigation and action.

What file types are supported by the Skillcast system?

Features

Supported file types and details

File Exchange

File types: PDF, Excel spreadsheets, Word documents, SCORM and xAPI files, and compressed zip files. Max file size: Default is 1GB, can be increased to a max of 2GB

SCORM files

Versions: SCORM 1.2, SCORM 1.2 for Moodle, SCORM 2004 2nd, 3rd and 4th Edition. Max file size: 1024MB

xAPI file

Max file size: 2GB

Videos

File types: MP4 or MOV. Videos must be optimised, with a max file size of 100MB. If the file is bigger, our Design Team can help

Images

File types: jpg, png and gif. The file size should ideally be 100KB, but it can be up to 250KB

CPD evidence

File types: Word, PDF, Excel and CSV. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Policy documents

PDF or Word File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Offline activities evidence

File types: PDF, DOC, DOCX, XLS, XLSX, CSV, PNG, GIF, JPEG, JPG, PPTX and MSG. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Client logo files

File types provided by client: EPS, PDF, AI and SVG

Registers

PDF, DOC, DOCX, XLS, XLSX, CSV, PPT, PPTX, POT, PPA, PPS, JPG, JPEG, PJEPG, PNG, BMP, GIF, MP4, MOV, WMV, CPTX, CP, TXT, ZIP and MSG files

Declarations

JPG, JPEG, PNG, GIF, XLS and XLSX files