Fraud Prevention Training - E-Learning Course

Welcome
Understanding fraud
What is fraud?
How serious is the threat?
Who could commit fraud?
What do you think?
Our Anti-Fraud Policy
Our zero-tolerance approach
You make the call: Report or not?
Identity fraud
How criminals steal identity
How identity fraud works
Best practice for preventing identity fraud
You make the call: Is it suspicious or not?
Scenario: The debit card
Online fraud
Online fraud examples
Best practice for fighting cybercrime
Scenario: Cybercrime risks
Scenario: The suspected hack
Types of payment fraud
Corporate fraud
False accounting fraud
Best practice for preventing corporate fraud
You make the call: Red flags for corporate fraud
Scenario: Rick's request
Employee fraud
Employee fraud examples
Best practice for preventing employee fraud
You make the call: Red flags for corporate fraud
Scenario: Rick's request
Employee fraud
Best practice for preventing employee fraud

Scenario: Mr Jardine calls
Scenario: Preventing employee-supplier collusion
Scenario: Sickness absence
Customer fraud
Customer fraud examples
Best practice for preventing customer fraud
Scenario: Phil's customer
Scenario: The online store
Supplier fraud
Supplier fraud examples
Best practice for preventing supplier fraud
Scenario: Jade spots a discrepancy
The Fraud Act
Other offences
Penalties and prosecutions
Preventing fraud
The Fraud Triangle
You make the call: Identifying elements of the Fraud Triangle
Reporting and whistleblowing
What do you think: Reporting fraud
Summary
Affirmation
Assessment

New in 2020!

Eleven recent news stories to further highlight fraud prevention issues
Text updates and image replacements throughout the course
Updates to the scenarios contained within the sections:
- You make the call: Report or not?
- Scenario: The debit card
- Scenario: Cybercrime risks
- You make the call: Red flags for corporate fraud
- Scenario: Rick's request
- Scenario: Mr Jardine calls
- Scenario: Sickness absence
- Scenario: Phil's customer
- Scenario: Jade spots a discrepancy
- You make the call: Identifying elements of the Fraud Triangle
- What do you think: Reporting fraud

Updated data and statistics relating to the severity and risk of fraud
Updated sections regarding the best practice to prevent fraud
Updates to the post-course assessment with 36 new/updated questions grouped into the following Question Banks:
- What Is Fraud?
- Fraud compliance
- Behavioural signs of fraud
- Scenario: Identity/Customer fraud
- Scenario: Cybercrime
- Scenario: Internal fraud
- Supplier Fraud
- Internal Fraud
- Reporting
- Fraud offences

Duration	Approximately 30 minutes
Audience	Suitable for all staff - examples and interactivities designed for staff at all levels
Prerequisites	No previous knowledge or experience required
Design	SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet
Assessment	Ten-question assessment
Test-out	Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment Deployment AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC
Deployment	AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC
Compatibility	All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility)
Tailoring	Fully customisable on Skillcast Portal CMS
Translation	Pre-translated versions not available, but all text content can be exported for translation into all languages
Localisation	Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary