COBS - Client Communications High Risk Investments

The Conduct of Business Sourcebook (COBS) rules that relate to client communication apply to all promotional communications that investment firms have with their clients and prospects.

Our COBS for Client Communications High Risk Investments Course explains the FCA's COBS rules for communicating with clients, including financial promotions in the investment business.

About this Course

Available as part of our FCA Compliance Library.

Learning Objectives

This course will prepare you to:

Identify investments that the FCA considers to be high-risk and why
Understand the FCA's new stronger requirements for promoting high-risk investments
Understand the new risk warnings and risk summary
Recognise the new requirements for client categorisation
Know why a cooling-off period is required
Know which inducements have been banned

Course Outline

Welcome

What is COBS - Client Communications?

What are high-risk investments?

- You decide: Is it high-risk?

Inducements

- Scenario: Approving promotions

Risk warnings

What are the key risks?

Personalised risk warnings

Client journeys

Self-categorisation by clients

- You decide: Client categorisation

Appropriateness tests

Types of questions

Summary

Affirmation

Assessment

Course Specifications

Structure

Approximately 20 minutes followed by a 10-question assessment.

Audience

Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.

Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet.

Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.