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Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation

30 Minutes
For all staff
UK

The PRIIPs Regulation affects retail investors facing products whose complexity makes comparison difficult, and aims to improve efficiency and transparency. This 30-minute course reviews the key points of the Regulation, including the production and delivery of mandatory key information to retail investors, and identifies the FCA's approach to implementing and supervising it.

Key information documents are prescriptive by design, which means judgement calls in risk indicators, cost figures and performance scenarios are the main source of error. Every investor who received a flawed document is affected. Training the product, marketing and oversight staff involved keeps errors out of the population rather than requiring them to be corrected across it.

What you’ll learn in
this course

Recognise the key points of the PRIIPs Regulation, including the production and delivery of mandatory key information to retail investors
Identify the FCA's approach to implementing the PRIIPs Regulation

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In-depth 30 Minutes Financial Crime For all staff

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In-depth 30 Minutes For all staff

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Lone Working

In-depth 25 Minutes Health & Safety For all staff

Lone workers are more widespread than most organisations realise: home workers, staff visiting customers, early and late shift workers and anyone in a building outside normal hours. Standard risk assessments assume someone else is nearby. Making lone working visible as a category is the first step to managing it, and it protects people whose situation would otherwise go unassessed.

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CASS 9 - Information to Clients

In-depth 25 Minutes For all staff

Client reporting obligations are easy to under-deliver, because nobody complains about information they did not know they were entitled to until something goes wrong. The requirements are specific about content and frequency. Training operations and client service staff on what is owed keeps your firm on the right side of a rule that is straightforward to comply with and awkward to explain having missed.

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CASS 10 - CASS Resolution Pack

In-depth 25 Minutes For all staff

The pack is only useful if documents can be retrieved within the required timeframe, which is a test firms rarely run until an audit forces it. Contents drift as systems and counterparties change. Training the staff who own the underlying documents keeps the pack accurate, and turns a compliance artefact into something that would actually work in the situation it was designed for.

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Breathing Space Regulations

In-depth 25 Minutes For all staff

Continuing to pursue a debt after a moratorium starts is a breach with consequences, and the notification can arrive at any point in a collections process. Front-line collections staff make the decisions that trigger it. Training them properly protects customers who are already in difficulty and protects the firm from a failure that is easy to make and impossible to argue away.

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Asbestos

In-depth 25 Minutes Health & Safety For all staff

Asbestos remains present in a large proportion of buildings constructed before 2000, and disturbance during maintenance is the most common cause of exposure. The disease appears decades later. Anyone whose work could disturb building fabric needs awareness training as a legal requirement, and it is one of the clearest cases where training prevents harm nobody would otherwise see coming.

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AIFM Regulations

In-depth 25 Minutes For all staff

Marketing restrictions are where firms most often step wrong, because a conversation with a potential investor can constitute marketing before anyone intended it to. Depositary, remuneration and reporting obligations add further weight. Training investment, distribution and operations staff on the boundaries protects the manager's regulatory position in a regime where breaches are visible to investors as well as supervisors.

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CASS 5 - Client Money - Insurance Distribution Activity

In-depth 25 Minutes For all staff

Insurance intermediaries handle client money constantly through premium and claims flows, often without labelling it as such internally. Risk transfer arrangements and trust structures determine whose money it is at any given moment, and getting that wrong is a reportable breach. Training operations and finance staff together is what keeps daily banking practice aligned with the trust arrangements on paper.

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General Insurance Pricing Practices

In-depth 25 Minutes For all staff

Price walking was a business model before it was a breach, which means the rules cut across pricing, marketing and retention practice that once seemed normal. Attestation and reporting requirements sit on top. Training the teams who set and apply pricing is what turns the fair value assessment from a document into a constraint that actually shapes decisions.

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ICOBS - Providing Information and Advising

In-depth 25 Minutes For all staff

The distinction between information and advice determines what the customer is owed and what the firm is liable for, and it is crossed easily in conversation. Fee and remuneration disclosure is another area the FCA reviews regularly. Training intermediary staff on both protects the customer outcome and gives the firm files that hold up when a case is examined later.

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Senior Management Arrangements Systems and Controls

In-depth 25 Minutes Financial Crime For managers

SYSC is the layer beneath SM&CR, operational resilience and financial crime controls, and weaknesses here surface as failures elsewhere. Managers frequently work within the arrangements without ever seeing the framework that produced them. Training them on the structure itself makes responsibility allocation more deliberate, which is exactly what supervisors examine when something has gone wrong.

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Payment Services Regulations

In-depth 25 Minutes Financial Crime For all staff

The PSRs set hard timeframes for executing payments, handling complaints and refunding unauthorised transactions, and the burden of proof frequently sits with the provider. Open banking added participants who had not operated under these rules before. Training operations and customer-facing staff on the specifics protects your firm from liability that attaches automatically when a deadline passes.

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BCOBS - General Standards

In-depth 25 Minutes Financial Crime For all staff

Communication standards under BCOBS interact directly with the Consumer Duty's requirement that customers understand what they are being told, so the two are increasingly tested together. Errors reach every customer receiving a given communication. Training the staff who write, approve and deliver customer messaging is where the risk is created and where it is cheapest to control.

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Personal Conflicts of Interest

In-depth 25 Minutes For all staff

Personal conflicts are the hardest category to control because nobody else can see them. Outside directorships, family relationships with suppliers, personal account dealing and second jobs all qualify, and each feels private until it becomes a regulatory matter. Making disclosure routine rather than exceptional keeps your conflicts register useful and protects individuals from a situation that looks far worse undeclared.

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Meeting the Conduct Rules in Dual Regulated Firms

In-depth 25 Minutes SMCR For all staff

Dual-regulated firms answer to both the FCA and the PRA, so the conduct expectations arrive from two directions and the population caught by them is large. Breach reporting obligations apply regardless of seniority. Making the rules understood across the firm reduces reportable breaches and gives your certification and reference processes something solid to rest on.

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Digital Operational Resilience Act (DORA)

In-depth 25 Minutes DORA For all staff

DORA is prescriptive in a way earlier resilience guidance was not, with defined requirements for incident reporting, testing and third party oversight, and supervisory consequences for gaps. The obligations reach beyond the technology function into procurement, operations and governance. Training staff across those areas is what allows a firm to demonstrate compliance rather than describe an intention to comply.

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Principles for Businesses

In-depth 20 Minutes For all staff

The Principles are how the FCA acts where no detailed rule was breached, which makes them the most consequential part of the Handbook for anyone exercising judgement. Staff who know them can navigate situations the rulebook does not anticipate. That capability matters more as the Consumer Duty pushes supervision further toward outcomes and away from process.

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ICOBS - Providing Information and Advising

In-depth 20 Minutes For all staff

Remuneration and fee disclosure is an area the FCA revisits regularly, and the boundary between information and advice is crossed easily in conversation. Both determine what the customer can later claim they were owed. Training intermediary staff on the specific disclosure points keeps the sales journey compliant and produces files that stand up when a case is reviewed long after the sale.

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ICOBS - Distance Communications

In-depth 20 Minutes For all staff

Almost all insurance is now sold at a distance, which means these rules apply far more widely than the name suggests. Requirements around pre-contract information and cancellation rights are specific and time-bound. Training the staff who design and operate online and telephone journeys keeps compliance built into the process rather than checked afterwards.

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ICOBS - Cancellation and Claims

In-depth 20 Minutes For all staff

Cancellation and claims are the two moments a customer finds out what their policy is actually worth, and both generate complaints out of proportion to the volume of transactions. Delays and unclear decline reasons are the usual causes. Training the staff who handle these processes improves outcomes at the point the FCA measures most closely and reduces referrals to the Ombudsman.

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COBS - Suitability

In-depth 20 Minutes For all staff

Suitability failings are the single largest source of redress in retail investment, and they are judged years later on the file alone. What the adviser understood at the time counts for nothing if it was not recorded. Training staff on both the assessment and the evidence it must leave behind protects clients and protects the firm from a liability that compounds quietly.

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COBS - Client Communications High Risk Investments

In-depth 20 Minutes For all staff

The FCA tightened this area after sustained consumer harm in high-risk and speculative products, and the requirements around risk warnings, cooling-off and consumer categorisation are prescriptive. Marketing teams frequently do not know a product has crossed into the high-risk category. Training them alongside compliance is what keeps promotions inside the rules rather than requiring withdrawal after publication.

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COBS - Appropriateness

In-depth 20 Minutes For all staff

The awkward part is the second half: what happens after a warning is given and the client insists. Firms differ in practice and the records rarely show the reasoning. The FCA has looked closely at execution-only journeys for complex products. Training staff on the process end to end protects the customer and gives the firm a file that explains itself later.

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Appointed Representatives Regulatory Responsibilities for Insurance Firms

In-depth 20 Minutes For all staff

Insurance distribution runs through extensive AR and introducer networks, and the principal remains accountable for what happens at the point of sale. Product oversight and fair value obligations reach the AR's activity too. Training the network directly gives principals evidence of oversight and reduces the distance between the standards set centrally and the conversations customers actually have.

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FSCS Deposit Protection

In-depth 20 Minutes Financial Crime For all staff

Customers make deposit decisions based on what front-line staff tell them about protection, and an inaccurate answer about limits or eligibility can cost someone their money. Temporary high balance rules are widely misunderstood. Training customer-facing staff properly protects depositors and keeps the firm's required disclosures accurate, which matters most at exactly the moment nobody has time to check.

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COBS - Dealing and Managing

In-depth 20 Minutes Financial Crime For all staff

Aggregation and allocation are where conflicts between clients become concrete, and the FCA has found allocation practice wanting in successive reviews. Best execution is also frequently treated as a policy document rather than a tested obligation. Training dealing and investment staff on the requirements keeps practice aligned with policy, which is exactly the gap supervisors look for.

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COBS - Client Categorisation

In-depth 20 Minutes Financial Crime For all staff

Categorisation determines what the firm owes a client across the whole relationship, so an error at onboarding propagates through everything that follows. Elective professional classifications need documented assessment that frequently turns out to be thin. Training onboarding and client-facing staff protects the client's protections and keeps your files defensible when a relationship later goes wrong.

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Whistleblowing in Insurance

In-depth 20 Minutes For all staff

Insurers subject to Solvency II fall within the mandatory whistleblowing regime, which requires appointed champions, defined channels and specific reporting. Rules alone do not make people speak up; confidence in the protection does. Making both the process and the protections explicit across the firm is what turns a compliant structure into a channel that actually receives concerns.

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COBS - Client Communications and Financial Promotions

In-depth 20 Minutes For all staff

Financial promotion breaches affect every recipient of the material, which makes them expensive to remediate and highly visible. Performance presentation is where firms most often overstep, usually through selective periods or unclear assumptions. Training the marketing, product and approval staff who produce this material catches errors before publication rather than after a supervisory review or a customer complaint.

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Principles for Businesses

In-depth 20 Minutes For all staff

The Principles are the FCA's most flexible enforcement tool, and firms are disciplined under them where no specific rule was broken. Principle 12 and the Consumer Duty added to that reach. Staff who understand the Principles can judge situations the rulebook does not cover, which is precisely where regulatory judgement is needed and most often absent.

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General Office Hygiene

In-depth 20 Minutes Health & Safety For all staff

Absence from routine illness costs more in aggregate than any single serious incident, and shared desks, hot-desking and communal kitchens increase transmission. Hybrid working spread the exposure rather than reducing it. Short, practical training on hygiene is a low-cost intervention that has a measurable effect on absence and supports the general duty to provide a safe working environment.

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Records Management

In-depth 20 Minutes DORA For all staff

Records are held too long as often as they are destroyed too early, and both create exposure: one under data protection law, the other during litigation or a regulatory request. Retention decisions are made by individuals every day without much thought. Giving the workforce a clear framework means your retention schedule describes what actually happens rather than what was intended.

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ICOBS - General Matters

In-depth 20 Minutes For all staff

Customer categorisation determines what protections apply, and getting it wrong changes what the firm owes for the life of the relationship. The clear, fair and not misleading standard now sits alongside the Consumer Duty's requirement that customers actually understand what they are told. Training staff on both keeps your communications defensible and your categorisation decisions consistent.

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Fire Safety Compliance E-Learning Course

In-depth 20 Minutes Health & Safety For all staff

Fire safety legislation places duties on the responsible person, but those duties are discharged through the behaviour of everyone in the building: blocked exits, propped fire doors, overloaded sockets and accumulated waste. A fire risk assessment describes the intended position rather than the actual one. Training all staff is what keeps the two aligned between inspections.

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Equality and Diversity E-learning Course

In-depth 20 Minutes DEI For all staff

Discrimination claims usually begin with something that felt minor at the time: a comment, an assumption, a decision explained badly. Staff who understand the categories recognise the risk earlier and challenge it sooner. A short, workforce-wide course establishes the shared standard that everything else in your equality programme depends on, and gives managers a common reference for the conversations that prevent escalation.

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ICOBS - General Matters

In-depth 15 Minutes For all staff

Customer categorisation determines the protections owed for the life of a relationship, so an error at the start propagates through everything after it. The communication standard now sits alongside the Consumer Duty's requirement that customers genuinely understand. Training staff on both keeps categorisation consistent and communications defensible when a case is reviewed.

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ICOBS - Distance Communications

In-depth 15 Minutes For all staff

Most insurance is now sold remotely, so these rules govern the standard sales journey rather than an unusual one. The requirements are specific about what must be provided and when. Training the teams who build and run online and telephone journeys keeps the disclosure correct at the design stage, which is the only place it can be fixed cheaply.

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ICOBS - Cancellation and Claims

In-depth 15 Minutes For all staff

These are the two moments the customer finds out what the policy was actually worth, and both produce complaints out of proportion to their volume. Delay and unexplained declines are the usual triggers. Training the staff who handle cancellations and claims improves outcomes where the FCA looks hardest and reduces the referrals that end up with the Ombudsman.

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BCOBS - Distance Communications

In-depth 15 Minutes For all staff

Nearly all account opening now happens at a distance, which makes these rules the default rather than the exception. Pre-contract information and cancellation rights are prescriptive and time-bound. Training the staff who design and operate digital and telephone journeys builds compliance into the process, rather than discovering a disclosure gap that affected every customer through the journey.

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Non-Financial Misconduct

Express 15 Minutes SMCR For all staff

The FCA has made clear it will consider non-financial misconduct when assessing fitness and propriety, which turns behaviour previously treated as an HR matter into a regulatory one that can end a career in financial services. Firms are also expected to report it. Making that connection explicit changes how seriously the population treats conduct that would otherwise stay informal.

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Whistleblowing in Financial Services

In-depth 15 Minutes For all staff

The FCA expects firms to have whistleblowing arrangements that work, with a senior manager accountable for them, and it treats the suppression of concerns as a serious failing. Regulatory references also travel with individuals. Making the protections credible to the whole workforce is what turns a compliant structure into a channel that actually receives information the firm needs.

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Mental Health at Work

In-depth 15 Minutes Health & Safety For all staff

Employers have a duty of care that clearly covers mental health, and the HSE treats work-related stress as a hazard requiring assessment. People rarely raise it until they are already unwell, partly because they are unsure it counts. Training the whole workforce makes the subject discussable, which is the only realistic route to intervening before absence becomes the first indicator.

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Third-Party Harassment

Microlearning 5 Minutes For all staff

Third-party harassment is unwanted behaviour by someone who is not an employee, such as a customer, supplier, contractor or visitor. While these individuals may be external to the organisation, employers have a legal duty to take reasonable steps to prevent harassment and protect the dignity and safety of everyone at work. This course explains what constitutes third-party harassment, why impact matters more than intent and how our zero-tolerance approach helps create a safe, respectful working environment. It also outlines how to respond to inappropriate behaviour, when and how to report concerns and the support available to staff who speak up.

Conduct Rule 6: Act to deliver good outcomes for retail customers

Microlearning 5 Minutes For all staff

Financial services professionals must act in good faith, prevent foreseeable harm and support customers in achieving their financial objectives. This training explores Conduct Rule 6: Act to Deliver Good Outcomes for Retail Customers, ensuring employees understand their role in delivering fair treatment and transparent services.

Conduct Rule 5: Observe proper standards of market conduct

Microlearning 5 Minutes For all staff

Financial markets rely on trust, integrity and adherence to established rules and ethical behaviour. This training explores Conduct Rule 5: Observe Proper Standards of Market Conduct, ensuring employees understand their responsibility to uphold market integrity and comply with regulatory standards.

Conduct Rule 4: Pay due regard to the interests of customers and treat them fairly

Microlearning 5 Minutes For all staff

Financial services professionals must always act in the best interests of customers and ensure they are treated fairly. This training explores Conduct Rule 4: Pay Due Regard to Customers' Interests and Treat Them Fairly, helping employees understand their responsibility to provide clear, accurate and fair customer interactions.

Conduct Rule 3: Be open and cooperative with the FCA, the PRA and other regulators

Microlearning 5 Minutes For all staff

Financial services firms and employees must be open and cooperative with regulators, including the Financial Conduct Authority and the Prudential Regulation Authority. This training explores Conduct Rule 3: Be Open and Cooperative with Regulators, helping employees understand their responsibilities in responding to regulatory requests and maintaining transparency.

Conduct Rule 2: Act with due skill, care and diligence

Microlearning 5 Minutes For all staff

People working in financial services must act with due skill, care and diligence, ensuring their actions do not harm customers or the financial system. This training explores Conduct Rule 2: Act with Due Skill, Care and Diligence, helping employees understand how to make informed decisions, assess risks carefully and maintain high professional standards.

Conduct Rule 1: Act with Integrity

Microlearning 5 Minutes For all staff

Integrity is a fundamental principle in financial services, ensuring ethical conduct and maintaining customer trust. This training explains Conduct Rule 1: Act with Integrity, highlighting its importance, examples of misconduct and the consequences of breaching this rule.

Safeguarding for Charities and Trustees

Microlearning 5 Minutes For all staff

Safeguarding involves protecting people from harm, abuse and neglect. This training equips those working in the charity sector to create safe environments, recognise signs of harm and follow safeguarding policies.

Political Activity and Campaigning by Charities

Microlearning 5 Minutes For all staff

Charities in the UK can engage in political activity to support their purpose, provided it remains secondary to their charitable work and complies with legal and ethical guidelines. This training helps people working in the charity sector understand how to align political activity with the charity's purpose, manage risks and maintain neutrality and independence.

Managing Conflicts of Interest in a Charity

Microlearning 5 Minutes For all staff

Conflicts of interest, whether actual or perceived, can harm a charity's decision-making and credibility. This training helps people working in the charity sector recognise, manage and document conflicts of interest to ensure decisions are transparent, ethical and in the charity's best interests.

Managing Charity Finances

Microlearning 5 Minutes For all staff

Managing charity finances requires spending responsibly, transparently and strictly for the charity's purpose. This training helps people working in the charity sector understand how to safeguard assets, monitor budgets, identify financial risks and ensure compliance with charity law and financial policies.

Making Decisions at a Charity

Microlearning 5 Minutes For all staff

Charity decision-making must be guided by principles that ensure actions are within the charity's powers, aligned with its purpose and in its best interests. This training helps people working in the charity sector understand how to make informed, responsible decisions, manage conflicts of interest and ensure compliance with laws and regulations.

Gifts and Hospitality for Charities

Microlearning 5 Minutes For all staff

Gifts and hospitality can pose a risk of actual or perceived bribery in the charity sector. This training helps people working in the charity sector understand how to assess the appropriateness of gifts or hospitality, ensuring transparency, proportionality and compliance with anti-bribery policies.

Data Protection for Charities

Microlearning 5 Minutes For all staff

Handling personal data is a critical responsibility for charities, governed by data protection laws and essential for maintaining trust. This training helps people working in the charity sector understand how to collect, store and process personal data securely, avoid breaches and comply with data protection regulations.

Communicating with the Charity Commission

Microlearning 5 Minutes For all staff

Effective communication with the Charity Commission is essential for compliance, transparency and maintaining public trust. This training helps people working in the charity sector understand when and how to report incidents, submit annual returns and seek guidance.

Charity Purposes and Rules

Microlearning 5 Minutes For all staff

Charities in the UK must operate within their defined purposes as set out in their governing documents, ensuring all activities align with these objectives. This training helps people working in the charity sector understand the importance of adhering to a charity's purpose, identifying activities that may conflict with charity law and the consequences of non-compliance.

Anti-Bribery for Charities

Microlearning 5 Minutes For all staff

Bribery in the charity sector can take subtle and complex forms, from cash payments to promises of preferential treatment. This training helps people working in the charity sector recognise, prevent and report bribery, ensuring all interactions remain ethical and compliant with anti-bribery laws.

AML and CTF for Charities

Microlearning 5 Minutes For all staff

Charities can inadvertently become vehicles for money laundering and terrorist financing, threatening their integrity and compliance. This training helps people working in the charity sector identify risks, recognise red flags and apply measures to protect the charity from exploitation by criminals and terrorist groups.

Failure to Prevent Fraud (FTPF): Prevention

Microlearning 5 Minutes Fraud Prevention Failure to Prevent Fraud For all staff

Understand the six principles of fraud prevention to design and support effective anti-fraud controls.

Failure to Prevent Fraud (FTPF): Scope

Microlearning 5 Minutes Fraud Prevention Failure to Prevent Fraud For all staff

Understand the scope of the Failure to Prevent Fraud offence and its implications for different types of companies.

Failure to Prevent Fraud (FTPF): Offence

Microlearning 5 Minutes Fraud Prevention Failure to Prevent Fraud For all staff

Understand the legal implications of the Failure to Prevent Fraud offence and how to ensure compliance in my role.

Failure to Prevent Fraud (FTPF): Types of Fraud

Microlearning 5 Minutes Fraud Prevention Failure to Prevent Fraud For all staff

Understand the various types of fraud that could lead to the Failure to Prevent Fraud offence and how to help prevent them in my role.

Protecting Intellectual Property Rights

Microlearning 5 Minutes For all staff

Intellectual property (IP) includes original creations such as artistic works, inventions, trademarks and trade secrets that can be owned, licensed or sold. This training explains how to protect IP, avoid infringement and ensure compliance with contracts and legal obligations.

Understanding Tax Evasion

Microlearning 5 Minutes For all staff

Tax evasion is the illegal act of dishonestly reducing tax liability, while tax avoidance involves exploiting legal loopholes. This training explores the risks, legal consequences and red flags of tax evasion, along with how to prevent and report it.

The 4D Bystander Intervention Model

Microlearning 5 Minutes Preventing Harassment For all staff

Creating a safe and respectful workplace requires everyone to take action when witnessing bullying harassment or inappropriate behaviour. This training helps employees understand the 4D bystander intervention model, which includes direct action, distraction, delay and delegation, so they can effectively support colleagues and foster a positive work environment.

Unwanted Behaviour of a Sexual Nature

Microlearning 5 Minutes Preventing Harassment For all staff

Sexual harassment is unwanted behaviour of a sexual nature that can create an intimidating, degrading or hostile work environment. This training helps employees recognise different forms of sexual harassment, understand its impact and follow workplace policies to prevent and report it.

Minimum Disclosure Rules

Microlearning 5 Minutes For all staff

The Common Reporting Standard was introduced to prevent offshore tax evasion, but authorities continue to find ways in which it is being circumvented. This training explains the mandatory disclosure rules, including the obligation to report opaque offshore structures and Common Reporting Standard avoidance arrangements.

The Three Characteristics of Harassment

Microlearning 5 Minutes Preventing Harassment For all staff

Harassment in the workplace occurs when unwanted behaviour violates a person's dignity or creates an intimidating or offensive environment. This training helps employees recognise harassment, understand its impact and take appropriate action to prevent and report it.

Unlawful Disclosure of Inside Information

Microlearning 5 Minutes For all staff

Inside information is precise, non-public information about a financial instrument or issuer that could impact market prices if disclosed. This training explains what constitutes inside information, when disclosure is lawful or unlawful and how to mitigate the risk of market abuse.

Persons Discharging Managerial Responsibilities

Microlearning 5 Minutes For all staff

Persons discharging managerial responsibilities are senior individuals in publicly traded organisations who have access to inside information. This training explains their obligations, including restrictions on trading and requirements for notifying transactions involving them and their closely associated persons.

Understanding Market Abuse

Microlearning 5 Minutes For all staff

Market abuse distorts financial markets and disadvantages investors. This training explains insider dealing, unlawful disclosure and market manipulation and how to prevent them.

Understanding Insider Trading

Microlearning 5 Minutes For all staff

Inside information can significantly impact financial markets and must be handled with strict confidentiality. This training helps employees understand what constitutes inside information, how to avoid insider trading and the legal consequences of misuse.

Understanding Inside Information

Microlearning 5 Minutes For all staff

Inside information is precise, non-public information about a financial instrument or issuer that could significantly impact market prices if disclosed. This training explains how to identify inside information, distinguish lawful from unlawful disclosures and comply with market abuse regulations.

Don't Deal with Inside Information

Microlearning 5 Minutes For all staff

Insider dealing occurs when someone uses non-public, price-sensitive information to gain an unfair advantage in financial markets. This training explains the legal consequences of insider dealing, how regulators detect it and the steps to take when handling inside information.

Understanding Intellectual Property

Microlearning 5 Minutes For all staff

Intellectual property rights are exclusive rights that protect creators and inventors, allowing them to benefit commercially from their work. This training explores the different types of intellectual property rights, including patents, copyrights, trademarks and trade secrets, and how they are used to safeguard business assets.

New and Expectant Mothers at Work

Microlearning 5 Minutes Health & Safety For all staff

When an employee is pregnant or returning from maternity leave, certain legal rights and health considerations apply. This training explores these rights, the required risk assessments and how to ensure a safe and supportive workplace.

Mental Health at Work

Microlearning 5 Minutes Health & Safety For all staff

Stress, anxiety and depression are major workplace health risks, accounting for over half of work-related ill-health cases. This training explores how to recognise, manage and reduce these mental health challenges through healthy coping strategies and support.

Menopause Awareness

Microlearning 5 Minutes Health & Safety For all staff

Menopause is a natural stage in life that can bring physical and emotional challenges and potentially affect work performance. This training explores the impact of menopause in the workplace, legal protections and ways to support affected employees.

Working Safely

Microlearning 5 Minutes Health & Safety For all staff

Workplace accidents occur frequently, but many are preventable through awareness and proper safety measures. This training covers key health and safety practices, including fire safety, hazard prevention, working at height, electrical risks and incident reporting.

Work Equipment

Microlearning 5 Minutes Health & Safety For all staff

Work equipment includes tools, machines and other devices used to perform tasks safely and efficiently. This training covers proper use, maintenance and safety procedures to prevent workplace injuries.

Transport

Microlearning 5 Minutes Health & Safety For all staff

Work-related driving poses significant risks, contributing to a large percentage of road accidents. This training outlines key control measures for vehicle, journey and driver safety to minimise transport-related risks.

Personal Protective Equipment

Microlearning 5 Minutes Health & Safety For all staff

Personal protective equipment is essential in minimising exposure to workplace hazards but should be the last line of defence. This training outlines the correct use, maintenance and limitations of personal protective equipment to ensure safety in hazardous environments.

Noise

Microlearning 5 Minutes Health & Safety For all staff

Prolonged or excessive noise can cause stress, hearing damage and other health risks. This training helps you recognise noise hazards, understand legal noise limits and apply appropriate control measures to manage and mitigate noise exposure in the workplace.

Fire

Microlearning 5 Minutes Health & Safety For all staff

Fires pose a serious threat in any workplace, making fire prevention and safety measures essential. This training explains how fires start, the importance of fire safety procedures and the actions to take in an emergency.

Electricity

Microlearning 5 Minutes Health & Safety For all staff

Electricity is essential in the workplace, but even minor mistakes can cause serious injuries, fires or fatalities. This training helps you understand electrical hazards, recognise unsafe practices and take proactive steps to ensure workplace safety.

COSHH

Microlearning 5 Minutes Health & Safety For all staff

Exposure to hazardous substances in the workplace can cause serious health conditions, including respiratory diseases and skin disorders. This training helps you recognise hazardous substances, understand exposure risks and apply appropriate safety measures to protect yourself and others.

10 Steps to Healthy Working

Microlearning 5 Minutes Health & Safety For all staff

A fast-paced work environment can take a toll on physical and mental health if risks are not managed. This training outlines 10 practical steps to improve posture, reduce stress and maintain overall well-being at work.

10 Essential Office Hygiene Practices

Microlearning 5 Minutes Health & Safety For all staff

Hygiene is a key factor in maintaining a clean, safe and healthy workplace. This training outlines essential hygiene practices and how to implement them effectively.

The Fraud Triangle

Microlearning 5 Minutes Fraud Prevention For all staff

Fraud is often committed by ordinary people who find themselves in difficult situations and make poor choices. This training explains the fraud triangle, helping you recognise warning signs and take steps to prevent fraud.

Preventing Corporate Fraud

Microlearning 5 Minutes Fraud Prevention For all staff

Corporate fraud involves illegal activities committed by an organisation or individuals acting on its behalf. This training explains different types of fraud, their consequences and the measures in place to detect, prevent and report fraudulent activity.

Mandatory Leave

Microlearning 5 Minutes Fraud Prevention For all staff

Mandatory leave is time off that certain organisations enforce to help prevent fraud, errors and other risk incidents. This training highlights the role of mandatory leave in identifying issues, strengthening internal controls and fostering resilience.

Fraud Offences and Penalties

Microlearning 5 Minutes Fraud Prevention For all staff

Fraud is any dishonest action or omission intended to gain or cause a loss, regardless of whether it is temporary or permanent. This training explores the different types of fraud under the UK Fraud Act, real-world examples and the legal consequences of fraudulent behaviour.

Employee Fraud and Insider Threats

Microlearning 5 Minutes Fraud Prevention For all staff

Employee fraud can take many forms, from theft and false expense claims to data misuse and conflicts of interest. This training helps you recognise fraudulent behaviours, understand the consequences and ensure compliance with Organisation policies to maintain integrity in the workplace.

Economic Crime and Corporate Transparency Act 2023

Microlearning 5 Minutes Fraud Prevention Failure to Prevent Fraud For all staff

The Economic Crime and Corporate Transparency Act 2023 expands corporate liability for fraud and financial crimes. This training explains how companies can be held accountable for failing to prevent fraud and the broader responsibilities of senior managers under the new legislation.

False Representation

Microlearning 5 Minutes Fraud Prevention For all staff

Fraud by false representation happens when someone deliberately provides misleading or untrue information for personal or financial gain. This training helps employees recognise different types of false representation in everyday and corporate settings, understand the legal consequences and take action to prevent fraud.

Authorised Push Payment Fraud

Microlearning 5 Minutes Fraud Prevention For all staff

Authorised push payment fraud occurs when scammers impersonate trusted figures to trick individuals into transferring money. This training outlines how to recognise and prevent authorised push payment fraud by verifying suspicious requests and staying vigilant.

Supplier Fraud

Microlearning 5 Minutes Fraud Prevention For all staff

Supplier fraud occurs when vendors engage in deceptive practices, such as false invoicing, overpricing or bribery. This training helps employees recognise fraudulent supplier activities, conduct due diligence and follow procedures to prevent financial and reputational damage.

Customer Fraud

Microlearning 5 Minutes Fraud Prevention For all staff

Customer fraud poses serious risks to businesses, from chargeback fraud to false complaints. This training helps employees recognise fraudulent activities, identify red flags and apply controls to prevent financial and reputational damage.

Unexplained Wealth Orders

Microlearning 5 Minutes Financial Crime For all staff

Unexplained wealth orders allow law enforcement to seize assets if their owners cannot justify their wealth as coming from a legitimate source. This training explores how unexplained wealth orders work, their role in tackling financial crime and the importance of reporting suspicious activity.

Suspicious Activity Reporting

Microlearning 5 Minutes Financial Crime For all staff

Employees must report any knowledge or suspicion of money laundering or terrorist financing to the Money Laundering Reporting Officer. This training explains reporting obligations, the consequences of failing to report and how to handle suspicious activity appropriately.

Politically Exposed Persons

Microlearning 5 Minutes Financial Crime For all staff

Politically exposed persons present a high risk of money laundering due to their influence and access to state resources. This training explains how to identify politically exposed persons, assess their risk and apply enhanced due diligence when dealing with them.

Enhanced Customer Due Diligence

Microlearning 5 Minutes Financial Crime For all staff

Enhanced customer due diligence is required for high-risk customers, including politically exposed persons, high-value transactions and clients from high-risk jurisdictions. This training helps you identify when enhanced customer due diligence is necessary, conduct deeper checks and ensure compliance with regulatory requirements.

Customer Due Diligence

Microlearning 5 Minutes Financial Crime For all staff

Customer due diligence helps protect us against financial crime by verifying customer identities and understanding their business activities. This training explains initial and ongoing customer due diligence requirements, the importance of knowing your customer and when to report suspicious activity.

Understanding Terrorist Financing

Microlearning 5 Minutes Financial Crime For all staff

Terrorist groups rely on financial support from various sources, both intentional and unintentional. This training helps employees understand how terrorists secure funds, recognise red flags of terrorist financing and take action to prevent financial crime.

Terrorist Financing Red Flags

Microlearning 5 Minutes Financial Crime For all staff

Terrorist groups use legal and illegal methods to raise and move funds, often exploiting financial systems to conceal their activities. This training helps you recognise suspicious transactions, high-risk individuals and locations and unusual behaviours that could indicate terrorist financing.

Screening Employees in Safeguarding Roles

Microlearning 5 Minutes ESG For all staff

The Safeguarding Vulnerable Groups Act protects children and vulnerable adults from harm by preventing unsuitable individuals from working with them. This training explains the purpose of disclosure and barring service checks, how to conduct them correctly and the importance of compliance in recruitment.

Identifying Who is Vulnerable

Microlearning 5 Minutes ESG For all staff

Vulnerable individuals are those who face heightened risks of harm, abuse, neglect or exploitation due to various circumstances. This training highlights who may be considered vulnerable, the challenges they face and the importance of recognising and responding to their needs.

Understanding ESG

Microlearning 5 Minutes ESG For all staff

Companies are increasingly expected to integrate environmental, social and governance principles into their operations to attract investors. This training helps employees understand environmental, social and governance factors, assess existing policies and contribute to a strategy that aligns with investor expectations and legal requirements.

Unconscious Bias

Microlearning 5 Minutes Preventing Harassment For all staff

Unconscious bias occurs when we make judgments about people based on past experiences, cultural influences or assumptions. This training covers its impact on decision-making and workplace inclusion, as well as steps to mitigate it.

Stereotyping

Microlearning 5 Minutes For all staff

Stereotypes are generalised beliefs about individuals or groups that can lead to prejudice and bias. This training explores how stereotypes form, their impact on workplace equality and what you can do to challenge them.

Victimisation

Microlearning 5 Minutes For all staff

Victimisation occurs when someone is treated unfairly for making or supporting a complaint under the Equality Act. This training explains what victimisation is, how it happens and the steps to take if it occurs.

The Protected Characteristics

Microlearning 5 Minutes Preventing Harassment For all staff

The UK's Equality Act protects individuals from discrimination based on nine protected characteristics, ensuring a fair and inclusive workplace. This training helps you understand your responsibilities in treating everyone equally, identifying discrimination and taking appropriate action to foster a respectful and diverse work environment.

Indirect Discrimination

Microlearning 5 Minutes For all staff

Indirect discrimination occurs when seemingly neutral policies disadvantage certain groups based on protected characteristics like age, sex, disability, race and religion. This training helps you identify indirect discrimination, understand legal protections and ensure workplace practices promote fairness and inclusivity.

Direct Discrimination

Microlearning 5 Minutes For all staff

Discrimination occurs when individuals are treated unfairly due to characteristics like sex, age, race or disability. This training helps you identify direct discrimination, understand legal protections and ensure equal treatment for everyone.

Risks in the Use of AI

Microlearning 5 Minutes Cybersecurity For all staff

This training highlights how AI can be used effectively while identifying and addressing potential risks.

Abuse of Dominant Position

Microlearning 5 Minutes For all staff

Companies with significant market power must compete fairly without distorting competition. This training explains market dominance, how companies can gain it and the anti-competitive practices they must avoid to comply with competition laws.

Dawn Raids

Microlearning 5 Minutes For all staff

A dawn raid is an unannounced investigation by a regulator or law enforcement agency, often related to suspected financial crimes or anti-competitive practices. This training explains the proper response, including who to notify, what to say and do and how to prevent actions that could compromise the Organisation.

Tying and Bundling

Microlearning 5 Minutes For all staff

Tying and bundling involve selling a product or service with another commitment or package. This training explores legitimate uses, potential competition law concerns and compliance requirements.

Resale Price Maintenance

Microlearning 5 Minutes For all staff

Resale price maintenance involves manufacturers controlling how retailers price their products. This training explains the risks of resale price maintenance and how to avoid illegal practices.

Online Selling Restrictions

Microlearning 5 Minutes For all staff

Competition law ensures fair sales practices and prohibits restrictions that limit competition. This training highlights the rules manufacturers and retailers must follow to avoid anti-competitive behaviour.

Vertical Agreements

Microlearning 5 Minutes For all staff

Vertical agreements between manufacturers, wholesalers and retailers can restrict competition and harm consumers. This training explains how to recognise and prevent anti-competitive agreements that could lead to legal penalties and reputational damage.

Trade Association Red Flags

Microlearning 5 Minutes For all staff

Trade association meetings serve legitimate purposes but can pose competition risks if sensitive business information is exchanged. This training explains how to engage in industry discussions while ensuring compliance with competition laws and preventing anti-competitive agreements.

Cartels

Microlearning 5 Minutes For all staff

Competition in a free market encourages businesses to innovate, improve quality and reduce prices for consumers. This training focuses on understanding cartels, their impact on the market and the behaviours to avoid to comply with competition laws.

Anti-Competitive Agreements

Microlearning 5 Minutes For all staff

Competition laws ensure fair business practices by preventing anti-competitive agreements that restrict market competition. This training explains the risks of horizontal and vertical agreements, how to recognise illegal collusion and what to do if you encounter anti-competitive behaviour.

GDPR Subject Access Requests

Microlearning 5 Minutes Data Protection (GDPR) For all staff

Individuals have the right to access their personal data and organisations must respond to subject access requests (SARs) within legal timeframes. This training helps employees understand how to recognise, verify and process SARs correctly while ensuring compliance with data protection laws.

GDPR Individual Rights

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The General Data Protection Regulation (GDPR) grants individuals eight specific rights over their personal data, ensuring transparency and control. This training helps employees understand these rights, their obligations in responding to requests and the importance of GDPR compliance.

GDPR International Transfers

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The international transfer of personal data is restricted to ensure individuals' privacy rights are protected when data is sent abroad. This training helps employees understand the conditions for lawful data transfers, including adequacy regulations, safeguards and exceptions.

GDPR Legitimate Interests

Microlearning 5 Minutes Data Protection (GDPR) For all staff

Legitimate interests is a flexible lawful basis for processing personal data, but it requires balancing business needs with individuals' rights. This training helps employees understand when legitimate interests can be used, how to assess its appropriateness and the importance of conducting impact assessments.

GDPR Lawful Bases for Processing

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The General Data Protection Regulation (GDPR) requires organisations to have a lawful basis for processing personal data, chosen from six legal grounds. This training helps employees understand when and how to select the appropriate basis for data processing while ensuring compliance with data protection laws.

GDPR and Consent

Microlearning 5 Minutes Data Protection (GDPR) For all staff

Consent is one of the six lawful bases for processing personal data under the GDPR, requiring individuals to give clear, informed and voluntary agreement. This training helps employees understand when consent is necessary, how to obtain it properly and the rights of individuals to withdraw it.

GDPR Principle 7

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The seventh principle of the GDPR, accountability, requires organisations to take responsibility for compliance and demonstrate good governance in data protection. This training helps employees understand their role in ensuring compliance, maintaining records and implementing safeguards to protect personal data.

GDPR Principle 6

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The sixth principle of the GDPR, integrity and confidentiality, requires that personal data be protected against unauthorised access, loss or damage. This training helps employees understand the importance of physical and cybersecurity measures in safeguarding personal data and ensuring its accuracy, confidentiality and availability.

GDPR Principle 5

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The fifth principle of the GDPR, storage limitation, requires that personal data be retained only for as long as necessary for its intended purpose. This training helps employees understand the importance of data retention policies, lawful reasons for keeping data and when to securely delete or anonymise information.

GDPR Principle 4

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The fourth principle of the GDPR, accuracy, requires that personal data must be correct, up to date and not misleading. This training helps employees understand the importance of maintaining accurate records, verifying data when necessary and promptly correcting any errors.

GDPR Principle 3

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The third principle of the GDPR, data minimisation, requires that personal data collected must be adequate, relevant and limited to what is necessary. This training helps employees understand the importance of collecting only essential data, ensuring its relevance and regularly reviewing stored information to maintain compliance.

GDPR Principle 2

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The second principle of the GDPR, purpose limitation, requires that personal data be collected for specified, explicit and legitimate purposes. This training helps employees understand the importance of defining clear purposes for data collection, preventing function creep and ensuring compliance when repurposing data.

GDPR Principle 1

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The first principle of the GDPR requires that personal data must be processed lawfully, fairly and transparently. This training helps employees understand the importance of identifying a lawful basis for data processing, ensuring fairness in data use and maintaining transparency with individuals about how their data is handled.

Special Category Data

Microlearning 5 Minutes Data Protection (GDPR) For all staff

In many workplaces, sensitive data, including special category data, is collected and requires extra care. This training explains how to handle such data.

Controllers and Processors

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The differences between data controllers and data processors are crucial to understanding data protection obligations. This training outlines their definitions, responsibilities and compliance requirements.

Corrupt Hiring Practices

Microlearning 5 Minutes Bribery Prevention For all staff

Bribery risks in hiring arise when jobs or internships are offered in exchange for business favours or political influence. This training helps you identify red flags, assess conflicts of interest and ensure fair and transparent hiring decisions that comply with anti-bribery laws.

Bribery Offences and Penalties

Microlearning 5 Minutes Bribery Prevention For all staff

Bribery is a serious offence that carries severe consequences for individuals and companies. This training explains the five bribery offences under the UK Bribery Act, the risks of failing to prevent bribery and how to ensure compliance.

Neurodiversity Awareness

Microlearning 5 Minutes Health & Safety For all staff

Misunderstanding neurodiversity can leave employees unsupported and limit workplace potential. This training helps employees understand what neurodiversity is and foster a neuroinclusive environment.

Think Before You Click

Microlearning 5 Minutes DORA Cybersecurity For all staff

Clicking on malicious links or attachments is one of the most common ways cybercriminals infect IT systems with malware. This training helps employees recognise suspicious emails, understand the dangers of phishing and ransomware and apply best practices to protect company data.

Guide to Secure Remote Working

Microlearning 5 Minutes DORA Cybersecurity For all staff

Remote work provides flexibility but also introduces cybersecurity risks that can compromise company data and systems. This training helps employees understand the security challenges of working from home and apply best practices to protect sensitive information.

CEO Fraud

Microlearning 5 Minutes DORA Cybersecurity For all staff

CEO fraud is a type of Business Email Compromise where cybercriminals impersonate executives to trick employees into making payments or sharing confidential information. This training helps employees recognise CEO fraud attempts, understand spoofing tactics and follow verification steps to prevent financial and data loss.

Advising Customers on Cybersecurity

Microlearning 5 Minutes DORA Cybersecurity For all staff

Cybersecurity is everyone's responsibility, including guiding customers to protect themselves from online threats. This training helps employees understand common cyber risks customers face and how to provide clear, helpful security advice to build trust and prevent fraud.

Using Wi-Fi safely

Microlearning 5 Minutes DORA Cybersecurity For all staff

Wi-Fi connectivity offers convenience but also exposes devices and data to security risks if not properly managed. This training helps employees understand Wi-Fi security threats and apply best practices to protect sensitive information when working from home, in the office and on the move.

Transferring Information Securely

Microlearning 5 Minutes DORA Cybersecurity For all staff

Securely transferring information is essential to protect sensitive data from breaches, legal risks and business disruptions. This training helps employees understand best practices for secure communication, including encryption, password protection and using secure transfer protocols.

Supply Chain Cybersecurity

Microlearning 5 Minutes DORA Cybersecurity For all staff

A company’s cybersecurity is only as strong as its weakest link and supply chain vulnerabilities can expose businesses to major breaches. This training helps employees understand the risks posed by third-party access, the importance of supply chain security and best practices to prevent cyberattacks.

Secure Web Browsing

Microlearning 5 Minutes DORA Cybersecurity For all staff

Practicing safe web browsing helps to reduce security risks and protect sensitive information. This training explains how to browse the internet securely and avoid common cyber threats.

Tailgating and Piggybacking

Microlearning 5 Minutes DORA Cybersecurity For all staff

Cybersecurity is not just about digital protection but also involves securing physical access to critical systems. This training helps employees recognise security risks like tailgating and piggybacking, understand their consequences and take steps to prevent unauthorised access.

Information Security on the Move

Microlearning 5 Minutes DORA Cybersecurity For all staff

Handling company information securely, especially when working remotely or traveling, is essential to prevent data breaches and security risks. This training helps employees understand how to protect sensitive information, secure devices and minimise exposure to cyber and physical threats.

Information Classification

Microlearning 5 Minutes DORA Cybersecurity For all staff

This training helps employees understand different levels of information classification, their restrictions and how to handle data securely.

Reacting to Password Breaches

Microlearning 5 Minutes DORA Cybersecurity For all staff

Password breaches can lead to unauthorised access, fraud and data theft, often resulting from weak passwords, phishing or insecure networks. This training helps employees recognise the warning signs of compromised credentials, understand the risks and apply best practices to prevent breaches.

Multi-factor Authentication

Microlearning 5 Minutes DORA Cybersecurity For all staff

Multi-factor authentication (MFA) enhances security by requiring users to verify their identity through multiple authentication methods. This training helps employees understand the importance of MFA, how it protects company data and when it should be used.

Creating Strong Passwords

Microlearning 5 Minutes DORA Cybersecurity For all staff

Strong password protection is essential to safeguarding company systems from cyber threats such as brute force attacks and password guessing. This training helps employees understand the importance of creating strong passwords, following security policies and preventing unauthorised access.

Vishing

Microlearning 5 Minutes DORA Cybersecurity For all staff

Vishing is a social engineering attack where cybercriminals use phone calls to trick individuals into revealing sensitive information. This training helps employees recognise vishing attempts, understand manipulation tactics and apply best practices to verify callers and protect confidential data.

Video Conferencing

Microlearning 5 Minutes DORA Cybersecurity For all staff

Video conferencing is a vital business tool, but it also presents security and privacy risks if not used correctly. This training helps employees understand best practices for secure video meetings, from using approved software to protecting confidential information.

Spear Phishing

Microlearning 5 Minutes DORA Cybersecurity For all staff

Spear phishing targets specific individuals with convincing emails designed to deceive them. This training demonstrates how to recognise and handle these targeted phishing attempts.

Smishing

Microlearning 5 Minutes DORA Cybersecurity For all staff

Smishing is a targeted phishing scam that uses deceptive text messages to gain sensitive information. This training highlights how to recognise and avoid falling victim to smishing attacks.

Ransomware

Microlearning 5 Minutes DORA Cybersecurity For all staff

Ransomware is a type of malware that encrypts files and demands payment for their release, often causing severe financial and operational damage. This training helps employees recognise ransomware threats, understand how attacks occur and take preventive measures to protect company systems.

Malware

Microlearning 5 Minutes DORA Cybersecurity For all staff

Malware is malicious software designed to harm or exploit computer systems, ranging from viruses and ransomware to spyware and botnets. This training helps employees recognise different types of malware, understand how they spread and take proactive steps to prevent infections.

Device Hygiene

Microlearning 5 Minutes DORA Cybersecurity For all staff

Device hygiene is the practice of keeping digital devices secure and free from cyber threats to protect company data and networks. This training helps employees understand the importance of device hygiene and apply best practices to prevent malware infections, data breaches and unauthorised access.

Bring Your Own Device Security

Microlearning 5 Minutes DORA Cybersecurity For all staff

Bring Your Own Device (BYOD) policies offer convenience and flexibility but also introduce cybersecurity risks. This training helps employees understand the precautions necessary to secure personal devices and protect company data from threats like theft, hacking and data breaches.

Zero Trust Cybersecurity

Microlearning 5 Minutes DORA Cybersecurity For all staff

The zero trust cybersecurity model ensures IT systems remain inaccessible by default, requiring strict verification before granting access. This training helps employees understand how zero trust works, including authentication measures, restricted access and continuous security monitoring.

Data Protection Impact Assessments

Microlearning 5 Minutes Data Protection (GDPR) For all staff

Data Protection Impact Assessments (DPIAs) are used to evaluate our data processing activities and mitigate risks to individuals. This training outlines the steps, requirements and considerations for conducting DPIAs.

Understanding Facilitation Payments

Microlearning 5 Minutes Bribery Prevention For all staff

Facilitation payments are small, unofficial payments made to speed up routine services, but they are considered bribes under anti-bribery and corruption laws. This training helps employees recognise facilitation payments, understand their legal and ethical implications and learn how to handle situations where they are requested.

Understanding Sexual Harassment

Microlearning 5 Minutes Preventing Harassment For all staff

Sexual harassment is unwanted behaviour of a sexual nature that violates a person’s dignity or creates an intimidating, hostile or offensive environment. This training helps employees recognise different forms of sexual harassment, understand its impact and follow workplace policies to prevent and report it.

Personal Data Breaches

Microlearning 5 Minutes Data Protection (GDPR) For all staff

Personal data breaches can occur through hacking, human error or unauthorised access, leading to serious legal and reputational consequences. This training helps employees understand the risks of data breaches, the importance of reporting incidents promptly and best practices to protect personal data.

Understanding the GDPR

Microlearning 5 Minutes Data Protection (GDPR) For all staff

The General Data Protection Regulation (GDPR) sets out key principles for handling personal data and protecting individuals' rights. This training helps employees understand GDPR requirements, their responsibilities in processing data and how to prevent data breaches that could lead to reputational and financial consequences.

Preventing Tipping Off

Microlearning 5 Minutes Financial Crime For all staff

Tipping off is a criminal offence that occurs when someone under investigation for financial crime is made aware of the suspicion against them. This training helps employees understand what constitutes tipping off, how to handle customer inquiries without breaching legal obligations and the correct way to respond in these situations.

Common Cyber Threats

Microlearning 5 Minutes DORA Cybersecurity For all staff

Cyber threats such as phishing, malware, ransomware and unsecured networks pose significant risks to businesses. This training helps employees recognise common cyber threats, understand their impact and apply best practices to prevent security breaches.

The Three Stages of Money Laundering

Microlearning 5 Minutes Financial Crime For all staff

Money laundering is the process criminals use to disguise illicit funds as legitimate income through placement, layering and integration. This training helps employees recognise the stages of money laundering, identify suspicious financial activities and take appropriate action to prevent financial crime.

Understanding Information Security

Microlearning 5 Minutes DORA Cybersecurity For all staff

Information security is essential to protect sensitive business and customer data from unauthorised access, breaches and cyber threats. This training helps employees understand their role in safeguarding information, following security policies and identifying potential risks.

Horizontal Agreements

Microlearning 5 Minutes For all staff

Competition drives innovation, fair pricing and better services for customers. This training helps employees understand how anti-competitive agreements, such as horizontal agreements, violate competition laws and lead to severe legal consequences.

Deepfake Awareness

Microlearning 5 Minutes DORA Cybersecurity For all staff

Deepfakes use artificial intelligence to create fake images, audio or videos that can deceive individuals and organisations. This training helps employees recognise deepfake scams, understand their risks and apply verification steps to prevent fraud and cybercrime.

Interacting on Social Media

Microlearning 5 Minutes ESG For all staff

Social media offers great opportunities for communication, but it also presents risks to data protection, security and reputation. This training explains how to engage responsibly online, avoid sharing confidential information and ensure compliance with Organisation policies and legal requirements.

Forced Labour Indicators

Microlearning 5 Minutes ESG For all staff

Forced labour is a serious violation of human rights, often hidden within workplaces and supply chains. This training explores the 11 indicators of forced labour, how to identify potential victims and what steps to take if you suspect forced labour practices.

Understanding Harassment

Microlearning 5 Minutes Preventing Harassment For all staff

Harassment is unwanted conduct that violates a person’s dignity or creates an intimidating or offensive environment. This training helps employees recognise different forms of harassment, understand its impact and take action to prevent and report it in the workplace.

Crossing the Line into Sexual Harassment

Microlearning 5 Minutes Preventing Harassment For all staff

Sexual harassment is not limited to physical actions but can also involve words, gestures and persistent unwanted attention. This training helps employees recognise how behaviour can escalate into harassment, understand its impact and take steps to prevent and report it.

Targets of Sexual Harassment

Microlearning 5 Minutes Preventing Harassment For all staff

Sexual harassment can occur in various forms and affects everyone in the workplace. This training will help you identify sexual harassment, understand its impact and learn how to prevent it.

Failing to Disclose Information

Microlearning 5 Minutes Fraud Prevention For all staff

Fraud can occur when someone deliberately withholds information to gain an unfair advantage or cause loss to others. This training explores real-world examples of fraud by failing to disclose information and highlights how it impacts businesses, individuals and investors.

Compliments vs Sexual Harassment

Microlearning 5 Minutes Preventing Harassment For all staff

Genuine compliments can be part of a positive workplace, but inappropriate remarks can cross the line into sexual harassment. This training helps employees understand the difference between respectful compliments and inappropriate comments, ensuring workplace interactions remain professional and considerate.

Foreign Agent Bribery Risk

Microlearning 5 Minutes Bribery Prevention For all staff

Using third-party agents can expose businesses to bribery risks if due diligence is ignored. This training follows a real-world scenario where a manager overlooks critical warning signs, leading to legal and reputational consequences.

Understanding Conflicts of Interest

Microlearning 5 Minutes ESG For all staff

These conflicts can make it difficult for firms to fulfil their duties impartially and act in their clients' best interests. The management of conflicts of interest is understandably high on the FCA's conduct risk agenda. Educate your employees on how conflicts of interest in the insurance sector can arise and how such conflicts should be managed.

Manual Handling

Microlearning 5 Minutes Health & Safety For all staff

Manual handling tasks, such as lifting, carrying, pushing or pulling objects, can lead to injuries if not done correctly. This training helps individuals understand safe manual handling techniques, risk assessment and best practices to prevent workplace injuries.

Slips and Trips

Microlearning 5 Minutes Health & Safety For all staff

Slips and trips are among the most common causes of workplace injuries, often resulting in serious harm such as fractures or concussions. This training helps employees recognise potential hazards, follow safety procedures and take proactive steps to minimise risks in the workplace.

Identity Fraud

Microlearning 5 Minutes Fraud Prevention For all staff

Identity fraud occurs when criminals steal personal information to commit fraud, often leading to financial loss and reputational damage. This training helps employees recognise common identity fraud tactics, safeguard personal and customer information and take preventive measures to reduce risk.

Display Screen Equipment

Microlearning 5 Minutes Health & Safety For all staff

Correctly setting up display screen equipment (DSE) is crucial for maintaining comfort and preventing strain or injury. This training helps employees create an ergonomic workstation, position equipment properly and adopt healthy working habits.

Understanding Fraud

Microlearning 5 Minutes Fraud Prevention For all staff

Fraud is a deliberate act of deception aimed at obtaining an unfair advantage, often causing harm to individuals or organisations. This training helps employees recognise different types of fraud, understand its impact and take steps to prevent and report fraudulent activity.

Speak Up

Microlearning 5 Minutes For all staff

Speaking up against misconduct or unethical behaviour can be challenging, but it is essential to maintaining integrity in the workplace. This training helps employees understand the barriers to speaking up, why it matters and how to confidently report concerns.

Business Email Compromise

Microlearning 5 Minutes DORA Cybersecurity For all staff

Business Email Compromise (BEC) is a targeted cyberattack where criminals impersonate executives or hack accounts to steal money or sensitive information. This training helps employees recognise different types of BEC scams, understand the risks and apply verification steps to prevent fraud.

Money Laundering Red Flags

Microlearning 5 Minutes Financial Crime For all staff

Detecting and reporting money laundering red flags is essential for maintaining anti-money laundering (AML) compliance. This training helps employees recognise suspicious transactions, assess potential risks and report concerns to the appropriate authorities.

Understanding Sanctions

Microlearning 5 Minutes Financial Crime For all staff

Sanctions lists change without notice and often at short political notice, which means knowledge dates faster here than in almost any other compliance area. Liability frequently attaches regardless of intent. A short annual refresher keeps staff alert to the fact that yesterday's acceptable counterparty may not be today's, and reinforces the habit of escalating rather than assuming.

Whistleblowing

Microlearning 5 Minutes For all staff

Whistleblowing is the act of reporting wrongdoing such as fraud, bribery or safety breaches to protect an organisation and its stakeholders. This training helps employees understand their right to report misconduct confidentially, the protections in place for whistleblowers and the importance of raising concerns promptly.

Abuse of Position

Microlearning 5 Minutes Fraud Prevention For all staff

Fraud by abuse of position occurs when someone in a position of trust dishonestly exploits their role for personal gain or to cause loss to others. This training helps employees recognise fraudulent behaviours, understand the legal consequences and take appropriate action to prevent and report misconduct.

Spot a Phishing Attempt

Microlearning 5 Minutes DORA Cybersecurity For all staff

Phishing emails are fraudulent attempts by cybercriminals to trick individuals into revealing sensitive information. This training helps employees recognise phishing attempts, identify red flags in emails and take steps to protect personal and company data from cyber threats.

Gifts and Hospitality

Microlearning 5 Minutes Bribery Prevention For all staff

Gifts and hospitality can create a risk of actual or perceived bribery if not handled correctly. This training helps employees assess the appropriateness of gifts and hospitality, ensuring transparency, proportionality and compliance with anti-bribery policies.

Understanding Bribery

Microlearning 5 Minutes Bribery Prevention For all staff

Bribery is not always obvious and can take many subtle forms, from lavish gifts to preferential treatment. This training helps employees recognise bribery risks, understand legal responsibilities and apply measures to prevent and report corrupt practices.

Understanding Modern Slavery

Microlearning 5 Minutes ESG For all staff

The five-minute format suits a topic where recognition matters more than depth: most staff need to know the signs and the route, not the legislative background. Short modules can be scheduled repeatedly through the year, which keeps the indicators front of mind. For organisations publishing a modern slavery statement, workforce coverage at this level is straightforward to achieve and evidence.

Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation

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