ICOBS - Distance Communications
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15 Minutes -
For all staff
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UK
ICOBS distance communication rules apply to insurance firms carrying out distance marketing in the UK. This 15-minute course helps staff recognise what constitutes a distance contract, understand the distance marketing disclosure rules, know what information is required for e-commerce, and be aware of the protections that apply where there is no face-to-face contact.
Most insurance is now sold remotely, so these rules govern the standard sales journey rather than an unusual one. The requirements are specific about what must be provided and when. Training the teams who build and run online and telephone journeys keeps the disclosure correct at the design stage, which is the only place it can be fixed cheaply.
What you’ll learn in
this course
- Recognise what is a distance contract
- Know the rules for distance marketing disclosure
- Understand what information is needed for e-commerce
- Be aware of the Distance Marketing Directive
Hear from our customers
Feefo Customer Rating ★★★★★ 4.9/5
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