COBS - Suitability
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20 Minutes -
For all staff
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UK
COBS applies to finance and investment firms in the UK and covers assessing whether a product or service is suitable for a client. This 20-minute course helps staff recognise what the suitability test is and when it should be applied, understand how suitability is assessed, and know what to do when the assessment shows a product is not suitable.
Suitability failings are the single largest source of redress in retail investment, and they are judged years later on the file alone. What the adviser understood at the time counts for nothing if it was not recorded. Training staff on both the assessment and the evidence it must leave behind protects clients and protects the firm from a liability that compounds quietly.
What you’ll learn in
this course
- Recognise what the suitability test is and when it should be applied
- Know how suitability is assessed
- Know what to do if the suitability test fails
- Identify and apply the record-keeping requirements
Hear from our customers
Feefo Customer Rating ★★★★★ 4.9/5
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