Conflicts of Interest in Insurance Training Course
A conflict of interest is where competing interests interfere with the exercising of judgement in a relationship.
These conflicts can make it difficult for firms to fulfil their duties impartially and act in their clients' best interests. The management of conflicts of interest is understandably high on the FCA's conduct risk agenda.
Educate your employees on how conflicts of interest in the insurance sector can arise and how such conflicts should be managed.
Course Specifications
Structure
Approximately 35 minutes followed by a 10-question assessment.
Audience
Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.
Design
SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet.
Compatibility
All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.
Tailoring
Fully customisable on Skillcast Portal CMS.
Translation
Pre-translated versions not available, but all text content can be exported for translation into all languages.
Localisation
Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.
Sample Course Pages
FCA Course Library
Our FCA Course library of over 60 training modules covers everything from high-level and conduct of business standards to thematic topics, including treating customers fairly.
