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  • business writing

    Performance: Business Writing

business writingWelcome to this module on Business Writing. Here you'll find out why good writing is an important business skill and how you use it to achieve results.

You'll also have the opportunity to apply what you've learned in the context of a realistic scenario.

Learning Objectives
  • Recognise the value of business writing
  • Make adequate plans and preparations to ensure the effectiveness of a written report
  • Use appropriate skills and techniques during the writing process to ensure success
  • Take appropriate action once the writing is complete

Course Contents
  1. Scenario: Archna's Report
  2. Business Writing is a Skill
  3. Why does it matter?
  4. Why is business writing so important?
  5. Business Writing: Techniques
  6. Preparing to write
  7. Checklist: Preparing to write
  8. Collaborative writing
  9. Exercise: The pros and cons of collaborative writing
  10. Producing an outline
  11. Structuring and organising your content
  12. Exercise: Identifying good and poor practice
  13. Checklist: Guidelines for report writing
  14. Making a good impression
  15. Exercise: Spelling, punctuation and grammar
  16. Checklist: Choosing the right format and layout
  17. Editing
  18. Engaging the Reader
  19. Adding impact
  20. Checklist: Adding impact
  21. Dealing with Common Problems
  22. Exercise: Dealing with common problems
  23. Checklist: Final checks before release
  24. Ideas to Action
  25. Checklist: Sharing and disseminating
  26. Checklist: Turning ideas into action
  27. Archna's Report: Revisited
  28. Exercise 1: Preparations for Archna's report
  29. Exercise 2: Archna engages readers
  30. Exercise 3: Editing Archna's report
  31. Exercise 4: Dealing with problems
  32. Summary
  33. Assessment
Feature Description
Duration Approximately 20 minutes
Audience Suitable for all staff - examples and interactivities designed for staff at all levels
Prerequisites No previous knowledge or experience required
Design SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet
Assessment Ten-question assessment
Test-out Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment
Deployment AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC
Compatibility All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility)
Tailoring Fully customisable on Skillcast Portal CMS
Translation Pre-translated versions not available, but all text content can be exported for translation into all languages
Localisation Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary
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