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  • develop a performance management system

    Performance: Managing Performance

develop a performance management system

In this module, you'll find out how to manage the performance of your team members and develop a performance management system. You will explore several methods of managing performance.

Finally, you'll have the opportunity to apply what you've learned to a specific scenario.


Learning Objectives
  • Recognise the benefits of performance management
  • Make adequate plans to develop a performance management system
  • Plan and manage employee performance effectively
  • Distinguish between methods of reviewing performance
  • Recognise the importance of personal development plans
  • Manage underperformance effectively

Course Contents
  1. Scenario: Millie's Performance
  2. What is Performance Management?
  3. The performance management process
  4. Exercise: Why is performance management important?
  5. Developing a performance management system
  6. Performance Management: Principles and Methods
  7. Exercise: Setting SMART objectives
  8. Agreeing competencies and behaviours
  9. Identifying competencies
  10. Reviewing performance
  11. Exercise: Distinguishing between performance reviews
  12. Rating your employees' performance
  13. Managing performance fairly
  14. Exercise: Appraising performance fairly
  15. Personal development plans
  16. Creating a personal development plan
  17. Exercise: Identifying training and development opportunities
  18. Career planning
  19. Managing underperformance
  20. Exercise: Managing underperformance
  21. Dismissal for poor performance
  22. Disciplinary penalties for underperformance
  23. Exercise: Distinguishing between disciplinary penalties
  24. Millie's Review: Revisited
  25. Question 1: The performance management process
  26. Question 2: Setting SMART objectives
  27. Question 3: Appraising Millie's performance fairly
  28. Question 4: Identifying training and development opportunities for Millie
  29. Question 5: Millie's performance slumps
  30. Summary
  31. Assessment
Specification
Feature Description
Duration Approximately 20 minutes
Audience Suitable for all staff - examples and interactivities designed for staff at all levels
Prerequisites No previous knowledge or experience required
Design SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet
Assessment Ten-question assessment
Test-out Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment
Deployment AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC
Compatibility All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility)
Tailoring Fully customisable on Skillcast Portal CMS
Translation Pre-translated versions not available, but all text content can be exported for translation into all languages
Localisation Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary
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