Appointed Representatives Regulatory Responsibilities for Insurance Firms
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20 Minutes -
For all staff
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UK
The FCA expects firms to make sure their appointed representatives know the relevant provisions of the FCA Handbook. This 20-minute course sets out the regulatory responsibilities of an appointed representative in an insurance context, explaining the Principles for Businesses and their relevance, exploring risk management techniques, and discussing conduct risk and how it links to treating customers fairly.
Insurance distribution runs through extensive AR and introducer networks, and the principal remains accountable for what happens at the point of sale. Product oversight and fair value obligations reach the AR's activity too. Training the network directly gives principals evidence of oversight and reduces the distance between the standards set centrally and the conversations customers actually have.
What you’ll learn in
this course
- Explain the FCA's Principles for Businesses and how they are relevant
- Explore risk management techniques
- Discuss Conduct Risk and how it links to Treating Customers Fairly
- Explain the rules surrounding financial crime and anti-money laundering
- Understand why effective handing of complaints is important
- Discuss the importance of record keeping and the provision of management information (MI) to the principal firm and how the MI assists oversight from the principal firm
- Understand why maintaining knowledge and competence leads to good customer outcomes
- Highlight the importance of the segregation of client moneys (CASS 5.5)
- Explain the FCA's expectations in respect of safe keeping of client documents and other assets (CASS 5.8)
Hear from our customers
Feefo Customer Rating ★★★★★ 4.9/5
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